James Jones
Summary
Professional leader with strong expertise in overseeing daily operations and team coordination. Known for effective collaboration and achieving results in fast-paced environments. Highly adaptable, skilled in problem-solving, conflict resolution, and ensuring optimal workflow. Respected for reliability and proactive approach to shifting demands.
Overview
4
4
years of professional experience
Work History
Shift Supervisor
Bridgeway Halfway House
08.2024 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Collaborated with multidisciplinary teams to address inmate needs, such as mental health and substance abuse treatment.
- Optimized operational efficiency by regularly reviewing policies/procedures for their effectiveness in maintaining safety/security requirements.
- Evaluated staff performance, providing constructive feedback and recognizing outstanding contributions to the team''s overall success.
- Maintained safety and security within the prison facility through diligent supervision and adherence to protocols.
- Assisted in crisis situations, utilizing de-escalation techniques to maintain a safe environment for all involved parties.
Manager
Pizza Hut
02.2021 - 07.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Associate
Locke Supply
08.2023 - 12.2023
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Education
High School Diploma -
Hobart High School
Hobart, OK05-2021
Vocational - Heavy Equipment Repair Technology
Western Technology Center
Burns Flat, OK05-2021
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Inventory control and record keeping
- Operations management
- Safety awareness
- Conflict resolution techniques
- Contraband seizure
- Surveillance monitoring
- Security protocols
- De-escalation techniques
- Physical restraint techniques
- Firearms proficiency
- First aid and CPR
- Patrol procedures
- Troubleshooting skills
- Maintenance and repairs
- Hand and power tools
- Troubleshooting
- Heavy equipment repair
- Engine repair
- Tire services
- Diagnostics
- Welding and fabrication
Timeline
Shift Supervisor
Bridgeway Halfway House
08.2024 - Current
Associate
Locke Supply
08.2023 - 12.2023
Manager
Pizza Hut
02.2021 - 07.2024
High School Diploma -
Hobart High School
Vocational - Heavy Equipment Repair Technology
Western Technology Center
Similar Profiles
Shawn TiptonShawn Tipton
Dorm Attendant (Lt.) at Bridgeway Halfway HouseDorm Attendant (Lt.) at Bridgeway Halfway House
Demetrius FitzgeraldDemetrius Fitzgerald
Peer Recovery Specialist at Harbor House Substance Abuse Halfway HousePeer Recovery Specialist at Harbor House Substance Abuse Halfway House
Coryssa PetersonCoryssa Peterson
Janitor at Thunderbird-Wren Halfway HouseJanitor at Thunderbird-Wren Halfway House
Robert HutchinsonRobert Hutchinson
Shift Supervisor/Shift Supervisor at Retreat Behavioral HealthShift Supervisor/Shift Supervisor at Retreat Behavioral Health
JASON D. BONNELLJASON D. BONNELL
Shift Supervisor / Assistant Shift Supervisor / Correctional Sergeant / Officer / Transportation Officer at ASP – Red Rock Correctional FacilityShift Supervisor / Assistant Shift Supervisor / Correctional Sergeant / Officer / Transportation Officer at ASP – Red Rock Correctional Facility