Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
Work History
Inside Sales Supervisor
Cable ONE
Phoenix, AZ
03.2019 - 01.2024
Conducted regular meetings with the inside sales team to review goals and objectives.
Communicated key information regarding products, promotions and sales incentive contests to foster competitive drive.
Supervised 11 inside sales reps, managed daily performance and provided feedback to increase productivity.
Delivered consistent one-on-one and group training sessions to help Inside Sales Sales Agents improve skills and selling techniques.
Analyzed daily, weekly, monthly reports to track performance metrics such as revenue, conversion rate, call volume.
Used video conferencing solutions to communicate and train personnel in remote offices.
Restaurant Manager
The Cotton Exchange Tavern
Savannah, GA
03.2016 - 03.2019
Supervised and trained staff in customer service, food handling, and safety protocols.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Optimized profits by controlling food, beverage and labor costs.
Assisted with kitchen preparation during peak times as needed.
Resolved problems or concerns to satisfaction of involved parties.
Supervised activities of dining room staff to maintain service levels and support guest needs.
Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
On Premise Sales Representative
Souther Eagle Distribution
Savannah, GA
02.2015 - 03.2016
Established positive and effective account relationships through consistent and professional communication with key contacts.
Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience.
Organised promotional events such as tastings, dinners and other activities to drive sales.
Conducted regular market visits to meet customers, identify trends and promote products.
Resolved customers' complaints regarding products or services.
Issued sales promotion materials to customers to boost sales.
Education
High School Diploma -
Wichsburg High School
Newton, AL
05-2002
Skills
Sales Management
Sales Team Leadership
Sales Development
Business Planning
Sales Tracking
Recruitment
Written Communication
Accomplishments
Won Presidents Club the first year I was eligible and was able to travel to Mexico on a week long company paid trip.