Chris Perez
San Antonio,TX
Summary
Driven Inside Sales Professional with 7 years of experience in Medical product sales. Adept at monitoring employee performance and product branding with extensive knowledge of Salesforce CRM use. Guarantees customer satisfaction through effective team development and innovative sales strategies. Goal-oriented and dedicated to building successful teams focused on surpassing profit goals. Seasoned professional with expertise in revenue forecasting and strategic planning. Leader with focus on propelling revenue growth through strategic marketing, advertisements and promotions.
Overview
17
17
years of professional experience
Work History
Inside Sales Supervisor
Medtronic
05.2017 - 07.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Oversaw team of 13 inside sales representatives and led staff to exceed sales goals.
- Analyzed market trends and competitor activities to identify opportunities for growth and improvement.
- Collaborated with marketing to create targeted campaigns for improved lead generation.
- Assisted the District to finish Number 1 as the top performer in the North Central Region for FY24
Retail Associate Manager
T-Mobile
03.2015 - 05.2017
- Increased sales through effective upselling techniques and in-depth product knowledge.
- Modeled effective leadership to gain commitment to store goals and training to exceed industry standards.
- Maintained, cleaned and organized store to provide positive shopping experience for customers and inspiring workplace for team members.
- Trained employees in suggested selling and merchandising techniques to meet sales quotas.
- Assisted with recruiting, hiring, educating and motivating retail team to maintain optimal staffing levels.
Store Manager
CVS Pharmacy
01.2012 - 03.2015
- Assess the store needs and make changes to assignment and priorities based on present volume of business, peak business periods, receipt of new inventory, sales and merchandising opportunities
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Assistant Manager
CVS Pharmacy
04.2007 - 01.2012
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Education
Bachelor of Arts in Communication -
Texas A&M University Corpus Christi
12.2006
Skills
- Leadership Development
- Strategic Planning
- Sales strategy development
- Pipeline Management
- Sales management
- Sales Coaching
- New Business Development
- Sales Team Leadership
- Sales Development
- Cross-Functional Collaboration
- Decision-Making
- Performance Management
Activities
- Recreational Sports Advisory Board, Chairman, 08/01/04, 05/01/05
- Sigma Phi Epsilon Fraternity, Programming Chair, Fall 2003
References
References available upon request
Timeline
Inside Sales Supervisor
Medtronic
05.2017 - 07.2024
Retail Associate Manager
T-Mobile
03.2015 - 05.2017
Store Manager
CVS Pharmacy
01.2012 - 03.2015
Assistant Manager
CVS Pharmacy
04.2007 - 01.2012
Bachelor of Arts in Communication -
Texas A&M University Corpus Christi