Summary
Overview
Work History
Education
Skills
Timeline
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James Kelsey

Palm Beach Gardens

Summary

Dedicated driver with a clean record and exceptional customer service skills, honed at Quest Diagnostics. Proven ability to manage time effectively, ensuring timely deliveries and enhancing customer satisfaction. Recognized for building strong client relationships and maintaining a flexible schedule to adapt to changing demands.

Overview

27
27
years of professional experience

Work History

Driver

Ubereats
05.2021 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.

Driver Sales Representative

Quest Diagnostics
04.2017 - 08.2021
  • Conducted regular vehicle inspections to maintain optimal performance and prevent breakdowns or delays on the road.
  • Promoted a safe working environment by adhering to all safety guidelines and reporting any potential hazards or incidents promptly.
  • Collaborated with team members to identify new business opportunities and expand client base.
  • Assisted in resolving customer complaints or concerns, ensuring repeat business and overall satisfaction.
  • Increased sales by establishing rapport with customers and providing exceptional service during deliveries.
  • Boosted company reputation with excellent communication skills and professional demeanor while interacting with clients.
  • Safely operated company vehicles, adhering to all traffic laws and safety regulations to minimize accidents and vehicle damage.
  • Ensured timely deliveries for customer satisfaction by planning efficient routes and managing time effectively.
  • Demonstrated flexibility in adapting to changing schedules or last-minute requests from customers without compromising punctuality or service quality.

Driver

123 Delivery
10.1998 - 12.2016
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.

Education

The Kings Academy
West Palm Beach, FL

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Punctual and reliable
  • Flexible schedule
  • Punctuality

Timeline

Driver

Ubereats
05.2021 - Current

Driver Sales Representative

Quest Diagnostics
04.2017 - 08.2021

Driver

123 Delivery
10.1998 - 12.2016

The Kings Academy