Highly-motivated team player with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Small Business Co-Owner
Happy Tails Dog Grooming
Sandwich, MA
2023.03 - Current
Assisted in the development of a business plan to outline short and long-term goals for the small business.
Developed financial models to project cash flow and profitability.
Negotiated contracts with vendors, suppliers and other partners.
Monitored customer satisfaction levels by conducting surveys and reviews.
Provided guidance on product pricing based on competitive analysis.
Enterprise Management Trainee
Enterprise Car Rental
Hyannis, MA
2022.08 - 2023.11
Greeted customers, answered inquiries and provided information on products or services.
Collaborated with other departments to ensure efficient operations.
Analyzed customer feedback to identify areas of improvement in customer service delivery.
Provided support to senior management in developing strategies for improving operational efficiency.
US Army
US Army
Waialua, HI
2019.03 - 2022.07
Performed reconnaissance and surveillance operations in support of combat operations.
Conducted training exercises to ensure proficiency in basic infantry skills.
Assisted with the maintenance of weapons, equipment and vehicles.
Ensured compliance with safety regulations and standard operating procedures.
Supervised junior enlisted personnel in their duties and responsibilities.
Education
Bachelor of Arts - Criminal Justice
Springfield College
Springfield, MA
2013-09
Preparatory School
Bridgton Academy
Bridgton, ME
2007-05
High School Diploma -
Archbishop Williams High School
Braintree, MA
2006-05
Skills
Operations Management
Policy and Procedure Implementation
Safety
Issue Resolution
Crisis Management
Internal Communications
Certification
Massachusetts Auto Appraiser License
CPR Certified / EMT Certification in progress
Timeline
Small Business Co-Owner
Happy Tails Dog Grooming
2023.03 - Current
Enterprise Management Trainee
Enterprise Car Rental
2022.08 - 2023.11
US Army
US Army
2019.03 - 2022.07
Bachelor of Arts - Criminal Justice
Springfield College
Preparatory School
Bridgton Academy
High School Diploma -
Archbishop Williams High School
Massachusetts Auto Appraiser License
CPR Certified / EMT Certification in progress
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