JAMES KIMPER WILLIAMS

• Implement lesson plans using established protocols, classroom management, individualized instruction, provided feedback to assigned teacher

• Accountable to implement creative standards-based lessons which incorporated technology and critical thinking strategies.

• Served in both positions, chief building officer, directed academic programs, student services, assessment, and counselling/guidance center; organized and evaluated extra-curricular programs; managed professional development, wrote program goals/objectives; managed partnerships, technology, budgets, & teacher performance appraisals.

Contacted customers via auto-dial systems / Made arrangements for delinquent accounts / Determined customer needs / Established plans for remediation / Updated account information in the systems