James Knierim
Brooksville,FL
Summary
Motivated Regional Vice President enthusiastic about growing the business by providing exceptional leadership as well as first-rate skills in making key decisions, solving complex problems, and coordinating improvements. Familiar with market conditions and customer acquisition strategies. Results-oriented, quality-driven and forward-thinking manager.
Overview
17
17
years of professional experience
Work History
Regional Vice President
Hampton Golf
Brooksville, FL
01.2008 - Current
- Managed recruitment activities to ensure adequate staffing levels within the region.
- Built strong relationships with corporate leadership teams at head office level.
- Identified areas where cost savings could be achieved without compromising quality or service levels.
- Established performance metrics that tracked progress toward goals across multiple regions.
- Reviewed customer feedback surveys to develop actionable insights into customer satisfaction levels.
- Oversaw the development of budgets, forecasts, and business plans for each region.
- Identified opportunities for process improvement initiatives across various departments.
- Analyzed financial data and prepared comprehensive reports for executive review.
- Acted as an ambassador for the organization at regional conferences and events.
General Manager
Southern Hills Plantation Club
Brooksville, FL
03.2007 - Current
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Ensured compliance with local health department regulations regarding food safety standards.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Conducted market research to identify trends, opportunities, and threats in the industry.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Guided management and supervisory staff to promote smooth operations.
- Recruited, interviewed and hired qualified staff for open positions.
- Supervised employees through planning, assignments, and direction.
- Formed and sustained strategic relationships with clients.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
Associate of Arts - Professional Golf Management
Golf Academy of America
Orlando, FL12-1999
Skills
- Operations Management
- Program Oversight
- Implementation Management
- Program direction
- Construction Oversight
- Expense Control
- Contract Negotiations
- Process updates
- Operational planning
- Staff Leadership
- Strategic Decision-Making
- Budget Administration
- Business Forecasting
- Turnaround Management
- Annual Planning
- Strategic Planning
- Human Resources
- Talent Recruitment
- Organizational Development
- Process Improvement
- Marketing and Advertising
- Profit and Loss Management
- Business Administration
- Financial Leadership
- Performance Benchmarking
- Financial Administration
- Capital Expenditure Planning
- Business Consulting
Timeline
Regional Vice President
Hampton Golf
01.2008 - Current
General Manager
Southern Hills Plantation Club
03.2007 - Current
Associate of Arts - Professional Golf Management
Golf Academy of America