Summary
Overview
Work History
Education
Skills
Timeline
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James Kolpack

Port Charlotte,Florida

Summary

Accomplished Ground Operations Agent and Law Enforcement Captain with a proven track record in airport security and law enforcement, notably with Allegiant Air and Antigo Police Department. Expert in ground support equipment operation and excels in teamwork and collaboration. Enhanced operational excellence and safety, demonstrating exceptional problem-solving abilities and organizational skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

39
39
years of professional experience

Work History

Ground Operations Agent - Part Time Lead

Allegiant Air
08.2023 - Current
  • Understood FAA, TSA and airport regulations and verified compliance.
  • Inspected runways and taxiways, airfield lighting, parking aprons, hangars, fuel storage areas and perimeter fences and gates for hazardous aviation conditions.
  • Loaded and unloaded baggage of various weights and dimensions to and from aircraft and baggage areas.
  • Attended and completed required online and in-person training and mentored newer agents in advanced roles.
  • Maintained high standards of professionalism while assisting passengers with special needs or requests during their travel experience.
  • Contributed to a positive working atmosphere among colleagues through effective communication skills and teamwork initiatives.
  • Ensured accurate flight documentation through meticulous verification of load sheets, passenger manifests, and cargo documents.

Law Enforcement Captain

Antigo Police Department
02.1986 - 02.2019
  • Strengthened relationships with other law enforcement agencies, resulting in seamless collaboration during joint operations or investigations.
  • Effectively managed high-stress situations while ensuring the safety of individuals involved using de-escalation techniques when necessary.
  • Supported fellow officers during high-risk situations by providing backup, tactical support, and clear communication throughout incidents.
  • Assisted in the development of department policies and procedures to promote operational excellence within the force.
  • Supervised and managed All Officers daily.
  • Assisted the Chief of Police with Budgeting, scheduling and daily operations.
  • Responsible for yearly Policy update and review
  • Administrator/Manager of in-squad video system
  • Administrator/Manager of in-squad computers
  • Served on numerous committees as the Department Liaison.

Education

High School Diploma -

Antigo High School
Antigo, WI

Skills

  • Airport security awareness
  • Passenger Assistance
  • Ground Support Equipment Operation
  • Airline Procedures Knowledge
  • Ramp Coordination
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Excellent Communication
  • Organizational Skills

Timeline

Ground Operations Agent - Part Time Lead

Allegiant Air
08.2023 - Current

Law Enforcement Captain

Antigo Police Department
02.1986 - 02.2019

High School Diploma -

Antigo High School
James Kolpack