Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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James Lehman

James Lehman

Holt,FL

Summary

Dynamic operations leader with a proven track record at Chick-fil-A, excelling in strategic planning and workforce management. Adept at fostering team collaboration and enhancing performance through effective coaching. Skilled in developing study plans and educational feedback, driving both individual and organizational success. Passionate about mentoring and achieving operational excellence.

Overview

3
3
years of professional experience

Work History

Director of Operations

Chick-fil-A
05.2022 - Current
  • Achieved team goals through formalized training plans, coaching, and performance management.
  • Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Analyzed customer feedback and identified areas for improvement to drive business success.
  • Collaborated with senior management to develop and execute long-term corporate goals and objectives.
  • Mentored and coached team members to foster productive and engaging work environment.

Tutor

Self-employeed
08.2024 - Current
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Provided homework assistance using specific curriculum and materials.
  • Supported students with helpful study habits and exam strategies.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.

Team Leader

UWF Battlebot
08.2024 - 12.2024
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Engineered a Functioning Battle Bot with a team of other student engineers.




Student Basketball Manager

UWF Basketball
07.2022 - 05.2023
  • Trained and supervised staff to consistently meet performance goals and customer service standards.
  • Attended practices helped keep the agenda.
  • maintained locker room and gear.

Education

Bachelor of Science - Mechanical Engineering

The University of West Florida
Pensacola, FL
05-2027

Skills

  • Leadership training
  • C programming Language
  • Multisim software
  • CAD software
  • MATLAB Software
  • Microsoft Word
  • Microsoft Excel
  • Strategic planning and execution
  • Business management
  • Operations oversight
  • Hardworking and dedicated
  • Customer service

Accomplishments

  • Achieved a top Chick-fil-A drive-thru through effectively helping with team member engagement and speed of service.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 10 in the development of a Battle Bot.


Timeline

Tutor

Self-employeed
08.2024 - Current

Team Leader

UWF Battlebot
08.2024 - 12.2024

Student Basketball Manager

UWF Basketball
07.2022 - 05.2023

Director of Operations

Chick-fil-A
05.2022 - Current

Bachelor of Science - Mechanical Engineering

The University of West Florida

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