James Lockwood
Stevensville
Summary
Dynamic Contractor Sales Agent with a strong focus on client relations and sales strategies. Expertise in customer assistance and resilience under pressure drives revenue growth and fosters long-term partnerships.
Results-driven Sales General Manager with over four years of experience in directing sales strategies and enhancing market share. Skilled in building rapport, analyzing market trends, and implementing effective training programs to elevate team performance.
Overview
26
26
years of professional experience
Work History
Contractor Sales Agent
CHC Home Centers
09.2023 - 09.2025
- Engaged customers to determine needs and recommend appropriate products.
- Demonstrated product features and benefits to enhance customer experience.
- Processed sales transactions accurately and efficiently using POS systems.
- Maintained knowledge of current promotions, policies, and product lines.
- Collaborated with team members to achieve sales goals and improve service quality.
Sales General Manager
Quailty Building Materials
03.2020 - 03.2023
- Directed sales strategies to enhance market share and revenue growth.
- Cultivated relationships with key clients to foster long-term partnerships and loyalty.
- Analyzed market trends to inform product offerings and promotional strategies.
- Implemented training programs for sales team to improve performance and product knowledge.
- Analyzed market trends and competitor activities, adjusting strategies accordingly to maintain a competitive edge in the industry.
- Optimized pricing structures based on market research, ensuring profitability while maintaining competitiveness in the marketplace.
Sales Contractor
Rocky Mountain Lumber Co.
04.2017 - 03.2020
- Developed and maintained strong relationships with clients to drive sales growth.
- Conducted market research to identify new business opportunities and customer needs.
- Provided expert product knowledge and training to team members, enhancing overall performance.
- Collaborated with supply chain teams to optimize inventory management and order fulfillment processes.
- Led negotiations with key accounts, ensuring favorable terms and long-term partnerships.
- Optimized sales materials such as brochures and presentations, effectively communicating product value propositions to potential clients.
- Attended industry conferences and networking events to expand professional network, resulting in valuable referral sources.
General Manager
U.B.C. / Pro-Build / Timberroots
11.1999 - 03.2017
- Directed daily operations to enhance efficiency and service quality across multiple departments.
- Implemented strategic initiatives to improve team performance and customer satisfaction metrics.
- Managed budget allocations, ensuring optimal resource utilization and cost control measures.
- Developed and executed training programs to elevate staff skills and operational knowledge.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Education
High School Diploma -
La Plata High School
La Plata, MDSkills
- Client relations
- Customer assistance
- Sales training
- Technical support
- Resilience under pressure
- Sales strategies
- Building rapport
- Brand awareness
- Closing deals
- Customer relations
- Sales expertise
- Product and service knowledge
Accomplishments
- Successfully launched Quality Building Materials from the ground up.
- Managed up to 25 employees at any given time.
- Grew territory from $1,100,000 per year in sales to 5,000,000 per year.
Timeline
Contractor Sales Agent
CHC Home Centers
09.2023 - 09.2025
Sales General Manager
Quailty Building Materials
03.2020 - 03.2023
Sales Contractor
Rocky Mountain Lumber Co.
04.2017 - 03.2020
General Manager
U.B.C. / Pro-Build / Timberroots
11.1999 - 03.2017
High School Diploma -
La Plata High School