Detail-oriented QuickBooks Online-certified professional skilled in financial account management and reporting. Experienced in sales and customer relations, leveraging strong organizational skills from elderly care. Equipped with hands-on training in business setup and expense monitoring, ready to contribute value in an entry-level Bookkeeping or AP/AR role.
Work History
Caregiver
9 Years 7 Months
Self-employed | 01.2017 - Current
Supported individuals with daily tasks, including overall well-being, health status changes, vital checks, errands, transportation, housekeeping, hygiene assistance, and specialized care.
Wine Sale Merchandiser
1 Year
Pioneer Wine Company | 01.2017 - 01.2018
Managed distribution to companies as liaison between Pioneer Wine and clients.
Developing and setting plan-o-grams, price setting, building displays; coordinating all merchandising programs and increased sales.
Merchandise Team Leader
6 Years
Academy Sports + Outdoors | 01.2011 - 01.2017
(MTL) Collaborated with vendors to secure advantageous terms and conditions for product procurement, driving cost savings for the business.
Merchandising, marketing, training of associates, assign daily task, inventory control, budged payroll, and supervising.
Merchandise Manager/Sales Associate Specialist
6 Years
Macy's Department Store | 01.2005 - 01.2011
(APA) Managed the recovery of unpaid merchandise and acted as a theft deterrent through physical presence.
Provide oversight of the Store CCTV and EAS systems, responding and testing of all equipment and alarms.
Positions included Merchandise Team Lead, Sales Associate in Home Furnishing, Men's Apparel and women's shoes.
Responsibilities included but not limited to achieving Merchandise Departmental sales and earnings, budgets and supporting total store operations.
Duties also include motivating teams to promote sales, Training store personnel, Personalized Customer Service, overseeing funds and Merchandise into and out of store.
Education
Bachelor of Science - Economics
University of Houston | TX | 01-2003
Skills
Customer service
Data entry accuracy
Invoice processing
Payment processing
Budgeting and expense monitoring
Bank reconciliation
Budget management
QuickBooks proficiency
Certification
QuickBooks - Just the Basics, Packt, 2026
Introduction to QuickBooks Online & Setting Up Your Business, Packt, 2026
Managing Financial Accounts, Products, and Services, Packt, 2026
Banking and Reporting in QuickBooks Online, Packt, 2026