James MacDonald
Wiggins,United States
Summary
Detail-oriented Property Claims Adjuster with proficiency in evaluating losses and interpreting federal regulations, laws, and building codes. Adept at carefully reviewing and assessing information with a critical thinking mindset and attention to detail. Experience coordinating with contractors, engineers, and and customers to to assess and estimate damages.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Field Property Claims Adjuster
Liberty Mutual Insurance
03.2023 - Current
- Collaborated with contractors to verify repair estimates, ensuring fair settlements for both policyholders and company.
- Maintained compliance with state regulations and company guidelines through diligent adherence to policies and procedures.
- Reduced company expenses by accurately determining coverage and negotiating cost-effective settlements with policyholders.
- Developed strong relationships with clients, fostering trust throughout the claims process.
- Prepared sketch of floor plan and roofline and entered data into estimating software program to develop line-by-line item costs of damages.
- Investigated and assessed damage to property and reviewed property damage estimates.
- Increased accuracy in damage assessments by utilizing advanced technology tools during inspections.
Executive Team Leader - Assets Protection
Target Corporation
06.2017 - 03.2023
- Enhanced security measures by implementing advanced surveillance systems and streamlining access control procedures.
- Reduced asset loss by conducting thorough investigations, identifying vulnerabilities, and recommending corrective actions.
- Improved team performance by providing comprehensive training in security protocols, risk management, and emergency response procedures.
- Developed strong partnerships with law enforcement agencies to facilitate effective communication and collaboration during critical incidents.
- Other positions held during employment included Assets Protection Team Leader, Assets Protection Specialist, and Target Protection Specialist.
Education
Bachelor of Science - Business Marketing
Metro State University of Denver
Denver, CO 05.2011
Skills
- Tech-Savvy
- Attention to Detail
- Sourcing and Compiling Information
- Effective Communication
- Property Inspection
- Analytical-minded
- Technical knowledge
- Critical Thinking
Certification
International Association of Certified Home Inspectors Training - Graduate June 24th, 2022
Timeline
Field Property Claims Adjuster
Liberty Mutual Insurance
03.2023 - Current
Executive Team Leader - Assets Protection
Target Corporation
06.2017 - 03.2023
Bachelor of Science - Business Marketing
Metro State University of Denver