James Maldonado
Houston
Summary
- Versatile professional with experience in various roles, enhancing knowledge and skills over time. Strong communication abilities foster positive interactions with guests and colleagues, contributing to a collaborative work environment. Committed to continuous learning and maintaining organization in both professional and personal life.
Overview
9
9
years of professional experience
Work History
Bartender/Restaurant Server
Atlas Restaurant Group/ Marmo
Houston
03.2022 - Current
- Provided exceptional customer service in a fast-paced restaurant environment.
- Crafted signature cocktails that enhanced guest experiences through fresh ingredients and unique recipes.
- Trained new bartenders on standard operating procedures and drink preparation.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Cultivated relationships with clients to tailor service to their needs and preferences.
- Developed relationships with clients to understand their needs and preferences.
Bartender/Restaurant Server
Atlas Restaurant Group
Baltimore
10.2019 - Current
- Transitioned from Baltimore to Houston to support Marmo launch in 2022, while serving at Ouzo Bay, The Choptank, Bygone, and The Admiral's Cup since 2019.
Food Runner
Cinghiale
Baltimore
02.2020 - 06.2020
- Supported multiple roles during pandemic staffing shortages, ensuring smooth operations.
- Acquired in-depth knowledge of Italian wine and food pairings through hands-on experiences.
Barback/ Bartender
Slainte Irish Pub and Restaurant
Baltimore
02.2017 - 10.2019
- Pre-mixed cocktails and prepared garnishes to streamline service for bartenders.
- Prepared garnishes and stocked supplies to enhance bartender efficiency.
- Managed inventory levels and restocked items to ensure smooth operations.
- Trained and guided new Barbacks on proper handling procedures for various alcohol products.
Education
High School Diploma -
Patterson High School
Baltimore, MD06-2016
Some College (No Degree) - Health Care
The Community College of Baltimore County
Essex, MDSkills
- Mixology techniques
- Order management
- Customer service
- Effective bilingual communication
- Language fluency in Spanish and English
- Language fluency in Spanish and English
Effective bilingual communication - Adaptability to change
- Effective communication
- Training and mentoring
Languages
Spanish
Full Professional
Timeline
Bartender/Restaurant Server
Atlas Restaurant Group/ Marmo
03.2022 - Current
Food Runner
Cinghiale
02.2020 - 06.2020
Bartender/Restaurant Server
Atlas Restaurant Group
10.2019 - Current
Barback/ Bartender
Slainte Irish Pub and Restaurant
02.2017 - 10.2019
High School Diploma -
Patterson High School
Some College (No Degree) - Health Care
The Community College of Baltimore County