James Mark
Ellicott City,MD
Summary
Result-driven team lead with expertise in logistics management, conflict resolution, and client communication. Proven track record in enhancing operational efficiency and team productivity.
Customer-focused professional with successful 10year career in Web-base Marketing logistics sector and Coke SP sector. Dynamic successful applying team-working and warehousing in busy business environment.
Overview
6
6
years of professional experience
Work History
Team Lead
MK One (SP of Coke)
Baltimore, MD
01.2023 - 06.2026
- Led team in daily operations (Soda System installation and maintain service)to enhance workflow efficiency and productivity.
- Mentored staff on best practices in customer service, improving overall satisfaction scores. Implemented training programs for new team members, fostering skill development and retention.
Team Leader
PConeline365 (https://www.pconlineus.com/)
Newark, DE
09.2021 - 01.2023
- Collaborated with cross-functional teams to streamline logistics and improve supply chain efficiency. Reduced order processing time by streamlining picking, packing, and shipping procedures for faster delivery times.
- Collaborated with management to implement new initiatives and policies and achieve benchmarks for production, quality, and safety.
Warehouse Supervisor
Homary Furniture (WH at GA)
Lawrenceville, GA
01.2020 - 09.2022
- Supervised daily warehouse operations to ensure efficient order fulfillment and inventory management.
- Managed scheduling of shipments, optimizing logistics and ensuring timely deliveries to customers.
- Supervised shipping and receiving, distribution, handling operations and workplace safety.
- Used warehouse management software to reconcile daily inventory.
Education
No Degree - Teaching English As A Second Language
Howard Community College
Columbia, MD09-2007
Bachelor of Business Administration - Business Administrate
Jinan University
Guangzhou GD, China Bachelor09-1999
Skills
- Attention to detail
- Conflict resolution
- Client service and Client communication
- Teamwork and collaboration
- Warehousing Equipment operation and Organizational skills
- Computer skills
Timeline
Team Lead
MK One (SP of Coke)
01.2023 - 06.2026
Team Leader
PConeline365 (https://www.pconlineus.com/)
09.2021 - 01.2023
Warehouse Supervisor
Homary Furniture (WH at GA)
01.2020 - 09.2022
No Degree - Teaching English As A Second Language
Howard Community College
Bachelor of Business Administration - Business Administrate
Jinan University