James McCabe
Mechanicville,NY
Summary
Adept at driving sales growth and exceeding targets, I leveraged strategic marketing and strong negotiation expertise at County Waste & Recycling to significantly enhance residential sales. My ability to foster team collaboration and maintain high customer satisfaction showcases my multifaceted skill set. Achievements include establishing key partnerships and implementing effective sales strategies, underpinned by a solid foundation in inventory management and exceptional communication skills.
Attention to detail is my key to leaving customers happy and building long lasting relationships.
I thrive to learn and love working with customers and other employees and teach younger employees some things I’ve learned over my long work experiences.
Overview
33
33
years of professional experience
Work History
Residential Sales Manager
County Waste & Recycling
Clifton Park, NY
10.2024 - Current
- Increased residential sales by implementing strategic marketing plans and conducting market research.
- Consistently met or exceeded monthly quotas by employing proactive prospecting methods such as cold calling and door-to-door canvassing.
- Established partnerships with local businesses to create mutually beneficial referral networks that drove growth in residential sales leads.
- Improved customer satisfaction through excellent communication, timely follow-ups, and addressing client concerns.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Painter/Home Repair/Improvement
Self Employed Services
Mechanicville, NY
04.2018 - Current
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Improved customer relations through strong communication skills and attention to detail in all projects.
- Safely operated lifts, scaffolding, and ladders to complete large-scale jobs.
- Small home improvement jobs such as flooring, lighting fixtures and and landscaping needs.
Correctional Officer
Albany County Sheriff's Office
Colonie, NY
08.2000 - 10.2017
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Maintain the safety and security of officers and inmates within the SHU ( Special Housing Unit)
- Review of policy and procedures of the facility and SHU to keep up facility needs to run safely.
Inventory Specialist/Production/Loader
Pepsi Cola Bottling
Latham, NY
06.1994 - 08.2000
- Responsible for inventory of raw goods (empty bottles and cans, labels and bottle caps, packaging materials and finished products in a 266,000 sq. Ft facility.
- Enhanced inventory accuracy by conducting regular daily counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each day.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Responsible for damaged products inventory and theft.
- Shipping and receiving of products.
- Forklift certified.
- Also involved in production/manufacturing.
Soft Goods Assistant Manager/ Sales
Kleins All Sports
Latham, NY
07.1992 - 06.1994
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Maintained stockroom cleanliness and receiving area to make sure products are accounted for and make it to the store in a timely manner.
- Build displays.
- Increased sales through effective merchandising strategies and targeted promotions.
Education
Criminal Justice
Hudson Valley Community College
Troy, NYSkills
- Negotiation expertise
- Sales strategy development
- Client needs assessment
- Contract preparation
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team leadership
- Team motivation
- Self motivation
- Professionalism
- Staff supervision
- Inventory management
- Product knowledge
Timeline
Residential Sales Manager
County Waste & Recycling
10.2024 - Current
Painter/Home Repair/Improvement
Self Employed Services
04.2018 - Current
Correctional Officer
Albany County Sheriff's Office
08.2000 - 10.2017
Inventory Specialist/Production/Loader
Pepsi Cola Bottling
06.1994 - 08.2000
Soft Goods Assistant Manager/ Sales
Kleins All Sports
07.1992 - 06.1994
Criminal Justice
Hudson Valley Community College