James McInerney
Allegany
Summary
Dynamic sales professional with a proven track record spanning over 20 years, excelling in exceptional customer service and sales training. An energetic self-starter, I thrive in collaborative environments, leveraging problem-solving skills to drive results and enhance team performance. Committed to maintaining a positive and professional demeanor in all interactions.
Overview
16
16
years of professional experience
Work History
Sales Manager
All Business Media
11.2015 - 06.2021
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Sales Associate
Premier Executive Services
09.2009 - 09.2015
- Engaged with customers to effectively build rapport and lasting business relationships.
- Training new staff members on company policies and effective sales and expectations.
- Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Loan Officer
BLS Funding
08.2005 - 10.2009
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Advised clients on mortgage, education and personal loans.
- Negotiated loan terms to provide favorable outcomes for both customers and lenders.
- Improved loan processing efficiency by streamlining application procedures and documentation requirements.
Education
Bachelor of Arts - Communications
SUNY, Oneonta
Oneonta, NY05-2001
Skills
- Energetic Self-Starter
- Teamwork and collaboration
- Stocking and receiving
- Inventory tracking
- Problem-solving skills
- Exceptional customer service
- Positive and professional
- Time management
Timeline
Sales Manager
All Business Media
11.2015 - 06.2021
Sales Associate
Premier Executive Services
09.2009 - 09.2015
Loan Officer
BLS Funding
08.2005 - 10.2009
Bachelor of Arts - Communications
SUNY, Oneonta
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