Summary
Overview
Work History
Education
Skills
Timeline
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James McLeod

Conway,AR

Summary

Dedicated food service professional with extensive experience in beverage preparation and team collaboration. Delivers exceptional customer service in high-pressure environments, ensuring efficient operations and satisfaction. Excels in managing diverse tables with precision, fostering long-term loyalty through strong relationship-building and effective time management.

Overview

8
8
years of professional experience

Work History

Server

Cracker Barrell Old Country Store
Conway, Arkansas
05.2021 - Current
  • Provided excellent customer service to enhance dining experiences.
  • Collaborated with kitchen staff to ensure smooth operation during peak hours.
  • Responded to guest inquiries and resolved minor issues promptly.
  • Supported team members by sharing knowledge of menu items and specials.
  • Provided excellent customer service to ensure satisfaction.

Sprinklers and Landscaping

Absolute Lawn and Landscaping
Searcy, Arkansas
02.2022 - 08.2022
  • Maintained landscape features through mowing, trimming, and planting tasks.
  • Installed and maintained sprinkler systems in residential and commercial properties.
  • Conducted site assessments to determine appropriate sprinkler system designs.
  • Conducted routine maintenance on tools and equipment for optimal performance.
  • Collaborated with team members to complete landscaping projects efficiently.

Barista

Einstein Bagels
Conway, Arkansas
08.2019 - 11.2020
  • Prepared high-quality coffee beverages using espresso machines and brewing equipment.
  • Served a variety of coffee beverages, including espresso drinks and blended coffees, to customers.
  • Trained new baristas on beverage preparation and customer service standards to ensure consistent service quality.
  • Coordinated with team members to facilitate efficient operations during peak hours.
  • Managed inventory by restocking supplies and placing orders to maintain optimal stock levels.
  • Handled cash transactions accurately while balancing registers at the end of shifts.
  • Adhered to food safety guidelines to ensure compliance with health regulations consistently.

Barista and Crepe Maker

Savor n' Sip
Searcy, Arkansas
07.2018 - 05.2020
  • Managed inventory levels and restocked supplies as needed.
  • Trained new baristas on drink preparation and customer interaction skills.
  • Collaborated with team members to ensure efficient workflow during peak hours.
  • Assisted in creating a welcoming atmosphere for customers through effective communication.

Education

Associate of Science - Interior Design

University of Central Arkansas
Conway, Arkansas, AR
12-2026

Skills

  • Customer service
  • Team collaboration
  • Time management
  • Project management
  • Space planning
  • Visual merchandising
  • Interior design

Timeline

Sprinklers and Landscaping

Absolute Lawn and Landscaping
02.2022 - 08.2022

Server

Cracker Barrell Old Country Store
05.2021 - Current

Barista

Einstein Bagels
08.2019 - 11.2020

Barista and Crepe Maker

Savor n' Sip
07.2018 - 05.2020

Associate of Science - Interior Design

University of Central Arkansas
James McLeod