James Mejia
Aurora,IL
Summary
Competitive Sales Service Representative prioritizes organizational expansion objectives and customer service quality. Identifies and capitalizes on sales opportunities to generate lasting relationships with clients. Adept communicator of product and service utilities with adaptive messaging techniques.
Overview
8
8
years of professional experience
Work History
Sales Service Representative
CINTAS, Professional Uniform And Facility Services
05.2024 - Current
- Cross-sold and upsold products to customers based on solid understanding of current and forecasted needs.
- Offered knowledgeable insight into available products and services as well as competitor activities to help consumers make informed decisions.
- Answered in-depth questions about company offerings, service policies and benefits of each plan.
- Serviced over $23,000 worth of weekly customer demands
- Grow/Maintain business relationships & renew all expiring contracts across 120+ weekly customers.
Shift Supervisor
Aldi
04.2016 - 04.2019
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
Bachelor of Arts - Psychology
Lewis University
Romeoville, IL06.2016
Associate of Science - Psychology
College of DuPage
Glen Ellyn, IL12.2014
Skills
- Goal-Oriented
- Class C Vehicle Operation
- Customer Service
- Sales and Upselling
- Contract Renewals
Timeline
Sales Service Representative
CINTAS, Professional Uniform And Facility Services
05.2024 - Current
Shift Supervisor
Aldi
04.2016 - 04.2019
Bachelor of Arts - Psychology
Lewis University
Associate of Science - Psychology
College of DuPage
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