James Mills
Washington,DC
Summary
Skilled property management professional experienced in tenant relations, office management and maintenance coordination. Successful at balancing tenants' rights with business considerations to achieve financial targets. Excellent interpersonal, communication and leadership abilities.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sr. Leasing Agent
Bay Management Group
Laurel , MD
07.2023 - Current
- Prepared monthly reports for management on leasing activity, occupancy rates, and other related metrics.
- Negotiated and finalized lease agreements with tenants.
- Conducted market research to identify competitive rental rates in the area.
- Responded promptly to tenant inquiries regarding maintenance requests or other issues.
Leasing and Marketing Manager
First Communities Management
Atlanta, GA
02.2021 - 07.2023
- Developed and implemented effective strategies to increase leasing volume and occupancy rates.
- Negotiated leases with prospective tenants and monitored lease agreements for compliance.
- Managed tenant relations by responding to inquiries, addressing complaints, and resolving issues in a timely manner.
- Maintained accurate records of all leasing activity including applications, rent payments, renewals.
Leasing Consultant
ResiHome
Atlanta, GA
02.2013 - 02.2021
- Greeted potential tenants and provided information about the property.
- Conducted tours of available apartments, highlighting features and amenities.
- Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
Education
Associate of Applied Science - Banking And Financial Support Services
Isothermal Community College
Spindale, NC05-2003
Skills
- Goal-Oriented
- Property Management
- Clear Communication
- Sales and marketing aptitude
- Creative Problem-Solving
- Property Marketing
- Lead Generation
- Sales proficiency
Certification
- National Apartment Association- (CALP) Certified Apartment Leasing Professional (2023)
Timeline
Sr. Leasing Agent
Bay Management Group
07.2023 - Current
Leasing and Marketing Manager
First Communities Management
02.2021 - 07.2023
Leasing Consultant
ResiHome
02.2013 - 02.2021
Associate of Applied Science - Banking And Financial Support Services
Isothermal Community College