Overview
Work History
Education
Skills
Timeline
Generic

James Moran

Birdsboro,PA

Overview

10
10
years of professional experience

Work History

Dual Rate

Valley Forge Casino Resort
King Of Prussia, PA
09.2024 - Current

-Fluctuate between a dealer and a supervisor

-Ensure all games are dealt to the house's rules, and standards

-Execute fantastic customer service to our patrons

-Track money in, and money out

-Verify Payouts

Chess Instructor

Labyrinth Wizards Chess Club
Reading, PA
07.2019 - Current

-My personal business I have built.

-Teaching ages 5-18 the beautiful game of chess
-Specializing in learning each children's personality and learning style; molding a personalized lesson plan to fit their strengths to amplify comprehension.
-Also taking my students to compete in both local and national tournaments

Senior Dealer

Hollywood Morgantown Casino
Morgantown, PA
03.2022 - 09.2024

-Flex between a dealer or a supervisor, based on what my team needs that day
-As a dealer, I facilitate the games ensuring that it is conducted in the proper way, following my house's rules, as well as making sure the player is having a fantastic
experience
-As a supervisor, I watch over to make sure that all rules and regulations are being followed by my dealers.

-I verify the accuracy payouts

-Ensure that all patrons are updated in our system in terms of total buy-in, and rate of play

-Track all money being moved from table to table
-Inform my supervisors of any big wins or losses by a player, $2000 or more

Sales Executive

Doorstep Nutriotion
Troy, MI
10.2017 - 07.2019

-Spoke to general managers and owners of local gyms, as well as nutrition shops, to
-Establish partnerships sell our product out of their place of business.
-Scheduled expos at these establishments and would set up tables with our food,
-Speaking to prospects and converting into customers.
-Preformed cold calls and warm calls to acquire more clientele
-Handle all customer service issues with current clients, regarding their diet and delivery days

Moving Specialist

Penske Truck Leasing/
Reading, PA
08.2016 - 10.2017

-Assist with all current customer's issues on their trip.
-Take in-bound calls, convert prospects into customers.
-Warm calling.

-Reach out to people who expressed interest in a move, and convince them to go with our company.

Front Desk Associate

Gold's Gym
Reading, PA
05.2014 - 08.2016

-Greet customers as they walk in so they feel as welcome as possible
-Handle all member account issues
-Field in-bound calls, relay important messages to supervisors
-Make sure paper towels are stocked, and the gym is as clean as possible

Education

High School Diploma -

Exeter High School
Reading, PA
06-2013

Skills

  • Strong math skills
  • Empathy
  • Excellent Communication
  • Stress Tolerance
  • Dealer Training
  • Staff Management
  • Conflict Mediation
  • Training and mentoring
  • Customer Relationship Management

Timeline

Dual Rate

Valley Forge Casino Resort
09.2024 - Current

Senior Dealer

Hollywood Morgantown Casino
03.2022 - 09.2024

Chess Instructor

Labyrinth Wizards Chess Club
07.2019 - Current

Sales Executive

Doorstep Nutriotion
10.2017 - 07.2019

Moving Specialist

Penske Truck Leasing/
08.2016 - 10.2017

Front Desk Associate

Gold's Gym
05.2014 - 08.2016

High School Diploma -

Exeter High School
James Moran