Overview
Work History
Education
Skills
Timeline
Generic

James Mullan

Merrimack,NH

Overview

11
11
years of professional experience

Work History

Delivery Driver

Pizza Mia
Bedford, NH
05.2024 - 06.2026
  • Communicated effectively with team members to coordinate deliveries.
  • Handled cash and processed payments accurately at delivery.
  • Assisted in training new drivers on delivery procedures.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Provide customers with a professional and personable manner upon delivering

Beer Manager

Sav-Mor Spirits
Cambridge, ME
04.2023 - 03.2024
  • Managed beer inventory levels to ensure product availability and freshness.
  • Trained staff on beer knowledge, product pairing, and customer service techniques.
  • Collaborated with vendors to select and source new beer varieties for customers.
  • Assisted customers in selecting beers based on preferences and food pairings.
  • Responsible for balancing registers at end of shift
  • Filing daily sales paperwork and prepared bank deposits

Key Holder

7ate9 Bakery
Somerville, ME
07.2021 - 03.2023
  • Managed key holder responsibilities such as opening and closing the store, setting alarms.
  • At end of business responsible for cleaning the storefront
  • At end of business responsible for ensuring cleanliness of coffee machines
  • Tracking daily tips for front of house staff
  • Receiving late night deliveries of product

Assistant Manager

Joe's Liquors
Somerville, MA
07.2015 - 06.2021
  • Oversaw inventory management and ensured stock levels met customer demand.
  • Handled customer inquiries and resolved issues to enhance satisfaction.
  • Monitored compliance with health and safety regulations within the store.
  • Managed customer service inquiries and complaints in a timely manner.
  • Maintained up-to-date knowledge of company products and services.
  • Managed Company Social Media to advertise new products and to receive/fulfill requests from customers relating to products they were seeking

Education

Bachelor of Arts - Communications

University of New Hampshire
NH
05-2011

Skills

  • Inventory management
  • Customer service
  • Cash handling
  • Time management
  • Effective communication
  • Team collaboration
  • Attention to detail
  • Point-of-sale system

Timeline

Delivery Driver

Pizza Mia
05.2024 - 06.2026

Beer Manager

Sav-Mor Spirits
04.2023 - 03.2024

Key Holder

7ate9 Bakery
07.2021 - 03.2023

Assistant Manager

Joe's Liquors
07.2015 - 06.2021

Bachelor of Arts - Communications

University of New Hampshire
James Mullan