James Napoli
Gilbert,AZ
Summary
Dedicated to customer satisfaction, cleanliness and supply management. Highly productive and diligent with excellent conflict management and problem-solving abilities. ServSafe Certified.
Overview
3
3
years of professional experience
Work History
Barback
Sals Gilbert pizza
Gilbert, Arizona
07.2025 - Current
- Stocked bar shelves with supplies and ingredients for efficient service.
- Maintained cleanliness of bar area to ensure a welcoming environment.
- Assisted bartenders in preparing drinks during busy shifts.
- Collaborated with team to ensure smooth bar operations during peak hours.
- Followed health and safety regulations for food and beverage handling.
- Consistently checked inventory levels and communicated needs to management team.
- Stocked refrigerating units with wines or bottled beer and replaced empty beer kegs.
- Replenished bar glasses, garnishes, and condiments.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Resolved guest complaints to maintain complete customer satisfaction.
- Greeted frequent visitors by name and explained new promotions.
Busser
Nandos Mexican Cafe
Queen Creek, Arizona
05.2025 - 07.2025
- Cleared tables efficiently after customer departures.
- Assisted servers with food and drink delivery.
- Maintained cleanliness of dining area and restrooms.
- Monitored guest needs and responded promptly to requests.
- Bussed and reset tables in an orderly fashion.
- Maintained a friendly attitude towards customers at all times.
- Wiped down and cleaned chairs, booths, and highchairs.
- Took initiative to help others whenever necessary.
Team Member
Taco Bell
San Tan Valley, Arizona
03.2025 - 05.2025
- Prepared food items according to company standards and safety guidelines.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted customers with menu selections and answered questions about ingredients.
- Worked hard to learn required tasks quickly to maximize performance.
- Collaborated with team members to maximize productivity and efficiency.
- Answered telephones, directed calls, and took messages.
Dishwasher
Brooklyn Vs Pizza
Queen Creek, Arizona
06.2023 - 02.2025
- Maintained cleanliness of kitchen equipment and utensils throughout shifts.
- Operated dishwashing machinery efficiently to ensure proper sanitation.
- Sorted and organized dishes, pots, and pans for optimal workflow.
- Followed safety protocols to prevent accidents and ensure personal safety.
- Reported any equipment malfunctions or supply shortages to management promptly.
Education
Casteel High School
Queen Creek, ArizonaSkills
- Customer service
- Team collaboration
- Inventory management
- Effective communication
- Time management
- Conflict resolution
- Task prioritization
- Cleanliness standards
- Flexible schedule
- Quality assurance
- Decision-making
- Safety awareness
- Computer skills
- Professionalism
- Guest service
- Communication skills
References
References available upon request.
Timeline
Barback
Sals Gilbert pizza
07.2025 - Current
Busser
Nandos Mexican Cafe
05.2025 - 07.2025
Team Member
Taco Bell
03.2025 - 05.2025
Dishwasher
Brooklyn Vs Pizza
06.2023 - 02.2025
Casteel High School