Summary
Overview
Work History
Education
Skills
Timeline
Generic

James OConnell

Rockville Centre,NY

Summary

Committed professional with experience serving hot, delicious food while maintaining friendly atmosphere. Supported multiple FOH duties for optimal service to every guest. Ran food, seated customers and discussed menu options. Kept dining area clean with proactive attention to departing guests, empty plates, and spills.

Overview

5
5
years of professional experience

Work History

Food Runner/Expeditor

Vine Street Cafe
Shelter Island, New York
07.2021 - 05.2026
  • Delivered food promptly to tables, ensuring accurate and timely order fulfillment for enhanced guest satisfaction.
  • Collaborated with kitchen staff to streamline service flow during peak hours, contributing to a smoother dining experience.
  • Assisted servers by restocking supplies and preparing dining areas, supporting overall restaurant readiness for guests.

Manager

The Whales Tale
Shelter Island, New York
06.2026 - Current
  • Monitored and logged inventory levels.
  • Enforced health, safety, and cleanliness standards.
  • Monitored staff performance and addressed issues.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Assigned tasks to associates to fit skill levels and maximize team performance.

Education

South Side High School
Rockville Centre, NY

Bachelor of Arts - Human Physiology

University of Oregon
Eugene, OR
09.2026 - 02.2023

Skills

  • Customer service
  • Team collaboration
  • Patient care
  • Medical terminology
  • Anatomy knowledge
  • Order accuracy
  • Time management
  • Order fulfillment

Timeline

Bachelor of Arts - Human Physiology

University of Oregon
09.2026 - 02.2023

Manager

The Whales Tale
06.2026 - Current

Food Runner/Expeditor

Vine Street Cafe
07.2021 - 05.2026

South Side High School
James OConnell