James Ogunremi
Somolu,Lagos
Summary
I am a diligent professional with 15+ years of experience and proven knowledge of desktop and web technology, end-user support, Server Administration, Network Administration, disaster recovery, and more. I am aiming to leverage my skills and years of experience to productively work as a member of your team. I have skills in the following areas listed below and more.
Overview
16
16
years of professional experience
1
1
Certification
Work History
IT Administrator
Banwo & Ighodalo
, Lagos
02.2015 - Current
- Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations
- End-user support
- Vendor Management
- Project Management
- Website Management
Desktop Support Manager
Aluko & Oyebode
, Lagos
06.2009 - 02.2015
- Oversee the daily performance of computer systems
- Answer user inquiries regarding computer software or hardware operation to resolve problems
- Enter commands and observe system functioning to verify correct operations and detect errors
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications
- Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities
- Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support
- Refer major hardware or software problems or defective products to vendors or technicians for service
- Develop training materials and procedures, or train users in the proper use of hardware or software
- Confer with staff, users, and management to establish requirements for new systems or modifications
- Prepare evaluations of software or hardware and recommend improvements or upgrades
- Read trade magazines and technical manuals or attend conferences and seminars to maintain knowledge of hardware and software
- Hire, supervise, and direct workers engaged in special project work, problem solving, monitoring, and installing data communication equipment and software
- Inspect equipment and read order sheets to prepare for delivery to users
- Modify and customize commercial programs for internal needs
- Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis.
Desktop Support Technician
Tranter IT Infrastructure Systems Limited
, Lagos
06.2006 - 05.2009
- Oversee the daily performance of computer systems
- Answer user inquiries regarding computer software or hardware operation to resolve problems
- Enter commands and observe system functioning to verify correct operations and detect errors
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications
- Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities
- Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support
- Refer major hardware or software problems or defective products to vendors or technicians for service
- Develop training materials and procedures, or train users in the proper use of hardware or software
- Confer with staff, users, and management to establish requirements for new systems or modifications
- Prepare evaluations of software or hardware and recommend improvements or upgrades
- Read trade magazines and technical manuals or attend conferences and seminars to maintain knowledge of hardware and software
- Inspect equipment and read order sheets to prepare for delivery to users.
Education
High School Diploma - undefined
Ikeja High School
BSc. Computer Science - undefined
University of the People
Skills
Project ManagementMicrosoft Exchange Server AdministrationWindows Servers AdministrationWindows Operating System SupportMac OS SupportOffice 365 Administration and SupportApplication SupportWebsite Design & AdministrationGraphics DesignAV Administration & SupportVideoconferencing and Teleconferencing Administration & SupportCloud Technology SupportOffice Application Administration & SupportG-Suite Administration & SupportLocal Area Network SupportHelpdesk SupportMobile Device (Window, iOS, and Android) SupportHardware SupportVideo and Photo Content CreatorProgramming – ASPnet (Intermediate Level)ADDITIONAL SKILLSInnovativeExcellent Time managementExcellent communication skillExcellent interpersonal skillExcellent in problem-solvingAdvance Skill inMicrosoft Office ApplicationsTeam Management
Certification
Microsoft Certified Technology Specialist
Timeline
IT Administrator
Banwo & Ighodalo
02.2015 - Current
Desktop Support Manager
Aluko & Oyebode
06.2009 - 02.2015
Desktop Support Technician
Tranter IT Infrastructure Systems Limited
06.2006 - 05.2009
High School Diploma - undefined
Ikeja High School
BSc. Computer Science - undefined
University of the People