JAMES PASCUA

• Reconciled guest accounts and leger accuracy nightly.
• Processed check-ins, check-outs, and late arrivals.

Panache: in-house, high-end restaurant and lounge.

• Delivered attentive table service, accurately processed orders, and maintained guest satisfaction.
• Coordinated with kitchen staff to ensure timely food delivery and order accuracy.

• Directed operations, ensured customer service and maintained brand standards.
• Managed staffing, training, work schedules and labor costs.

• Prepared grilled items to order, followed recipe specs and portion controls.
• Coordinated ticket flow to support timely meal service.
• Restocked grill station supplies, utensils, and ingredients.

• The Brass Pelican: served upscale American cuisine.
• Schmidt's: served German food and alcohol.
• Mother's: served Italian food and alcohol.

• The Krazy Horse Saloon, Kent OH: Served alcohol in a college town.
• Starz Disco, Cleveland OH: Used automated portion control mixer to serve drinks.