James Patricia

. Experience in freight monitoring and movement.

. Skilled in researching shipments for root cause of movement failure.

. Monitor RKN containers for temperature and battery compliance

and ensuring timely movement.

. Strong customer service background, handling inbound calls,

resolving concerns, and coordinating freight retrieval from the HUB.

. Proven ability to support team operations and assisting new

employees.

. Served as customer contact for assisting customers in getting proper

documents for clearance of import shipments by U.S. Customs.

. Served as Weekend Creator keying up to 1500 airwaybills on

Sundays as well assigning volume to over 60 Reps.

. Rolled up Productivity Stats for Senior Manager and Volume

Reports Weekly for Senior Manager and Managers under his direct

supervision.

. Scanned freight that went on Flight 002 (STN) each night.

. Loaded Upper Deck of MD-11 each night.

. Dangerous Good Specialist and did soft haz for the flight.

. Offloaded freight inbound to the Memphis Hub

. Loaded outbound Bulk Trucks.