James Payment
Sault Sainte Marie,MI
Summary
Seasoned Floor Manager highly effective at managing wide-ranging tasks in support of kitchen operations. Excellent team leader and complex problem-solver with analytical and adaptable approach. Supportive supervisor and unbiased leader of numerous personalities and individuals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Floor Manager
McDonald's
Sault Ste. Marie, MI
04.2018 - Current
- Mentored junior staff members, sharing industry knowledge and promoting professional growth opportunities.
- Managed inventory effectively, reducing waste and optimizing budget allocation for food supplies.
- Balanced staffing needs with budget constraints, effectively managing labor costs without compromising service quality.
- Reduced employee turnover rates by creating a supportive work environment that encouraged personal development opportunities.
- Maintained compliance with local health regulations through diligent adherence to sanitation procedures.
- Implemented rigorous safety protocols, ensuring a clean and hazard-free work environment for all employees.
- Checked and tested foods to verify quality and temperature.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
Kitchen Department Manager
McDonald's
St Ignace, MI
04.2020 - 08.2022
- Mentored junior staff members, sharing industry knowledge and promoting professional growth opportunities.
- Managed inventory effectively, reducing waste and optimizing budget allocation for food supplies.
- Balanced staffing needs with budget constraints, effectively managing labor costs without compromising service quality.
- Reduced employee turnover rates by creating a supportive work environment that encouraged personal development opportunities.
- Maintained compliance with local health regulations through diligent adherence to sanitation procedures.
- Implemented rigorous safety protocols, ensuring a clean and hazard-free work environment for all employees.
- Checked and tested foods to verify quality and temperature.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
Education
No Degree - Health And Fitness
Bay Mills Community College
12214 W Lakeshore Dr, Brimley, MI 4971512.2024
High School Diploma -
Sault Area High School & Career Center
05.2019
Skills
- Employee Management
- Customer Relations
- Policy Enforcement
- POS Systems
- Store maintenance
- Stock management
- Health and safety
- Team training and development
- Inventory Management
- Product Promotion
- Employee Relations
- Conflict Resolution
- Department management
- Employee Development
- Teamwork and Collaboration
- Employee Coaching and Mentoring
- Team Leadership
- Goal Setting
Certification
Servsafe Certified
Timeline
Kitchen Department Manager
McDonald's
04.2020 - 08.2022
Floor Manager
McDonald's
04.2018 - Current
No Degree - Health And Fitness
Bay Mills Community College
High School Diploma -
Sault Area High School & Career Center