James Pedersen
Burger King
Rupert,ID
19
years of professional experience
Results-driven supervisor with experience leading crews, supporting opening and closing tasks, and maintaining food safety and cleanliness standards. Strong in coaching staff, handling cash, and keeping service efficient. Committed to quick issue resolution and consistent guest service.
Work History
Shift Supervisor
14 Years- Supervised crew members during shifts, ensuring fast service and accurate order completion.
- Trained new team members on register operations, drive-thru procedures, and service expectations.
- Managed cash handling, drawer balancing, and shift-end reconciliation procedures.
- Monitored food safety, sanitation, and cleanliness standards across kitchen and dining areas.
- Coordinated opening and closing tasks, maintaining smooth handoffs between shifts.
- Resolved customer concerns promptly, supporting guest satisfaction and service recovery.
Sales Associate
4 Years- Assisted customers with product location, item selection, and checkout support across sales floor.
- Processed transactions at register while verifying prices, promotions, and payment methods.
- Resolved customer questions and escalated service issues to support smooth shopping experiences.
- Restocked merchandise, rotated inventory, and maintained organized shelf presentations for accurate availability.
- for a time was a bike assembler
- Worked both sides GM and Grocery
Education
High School Diploma
Skills
Cash handling
Staff management
Employee training
Inventory management
Training and mentoring
Workplace safety
Customer service
Timeline
Shift Supervisor
Burger King
10.2012 - CurrentRead More
Sales Associate
Walmart
03.2008 - 03.2012Read More
Burley High School
High School Diploma
Read More