James Pennisi
Ozone Park,NY
Summary
Dynamic professional with a strong work ethic and proven customer service skills, honed at Courtside Bar. Successfully improved operational efficiency by training staff and optimizing inventory management. Recognized for attention to detail and problem-solving abilities, ensuring a clean and organized environment while enhancing customer satisfaction.
Overview
8
8
years of professional experience
Work History
Porter
Courtside Bar
05.2020 - 07.2024
- Ensured cleanliness and organization of bar area to enhance customer experience.
- Assisted in inventory management by restocking supplies and maintaining accurate records.
- Collaborated with bartenders to expedite service during peak hours, improving efficiency.
- Trained new staff on proper sanitation practices and operational procedures.
- Monitored equipment functionality and reported maintenance needs to prevent downtime.
Lead Mover
Empire Movers
01.2018 - 09.2020
- Managed daily moving operations, ensuring timely delivery and customer satisfaction.
- Supervised team members, providing training on safety protocols and equipment handling.
- Coordinated logistics for residential and commercial moves, optimizing routes and resource allocation.
- Implemented process improvements to enhance operational efficiency and reduce downtime.
Maintenance Technician
Ps 62
07.2016 - 10.2017
- Repair walls, doors, windows and fixtures.
- Install and replace lighting, hardware, appliances (as instructed).
- Perform minor painting, patching, caulking, and drywall work.
- Maintain grounds and exterior areas, including snow removal or landscaping support.
Education
GED -
Flushing Highschool
QueensSkills
- Customer service
- Strong work ethic
- Problem-solving
- Attention to detail
- Teamwork & collaboration
- Safety awareness
Timeline
Porter
Courtside Bar
05.2020 - 07.2024
Lead Mover
Empire Movers
01.2018 - 09.2020
Maintenance Technician
Ps 62
07.2016 - 10.2017
GED -
Flushing Highschool