James Pierce
Lubbock,TX
Summary
Resourceful leader in logistics and transportation management, optimizing workflow processes, and implementing safety protocols to ensure smooth operations. Excel in problem-solving, and decision-making, ensuring operational excellence and team cohesion in fast-paced environments. Able to handle high-stress situations and work through scenarios in which to resolve issues that arise.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Route Supervisor
GARDAWORLD
Lubbock, Texas
02.2025 - Current
- Coordinated staffing, schedules, and shift handoffs with supervisors to ensure operational coverage.
- Facilitated daily dispatch, optimizing crew assignments and workflow for improved service delivery. with drivers, guards, and branch operations teams.
- Supervised GardaWorld security crew during daily post assignments and shift coverage.
- Enforced post orders, access control, and site security procedures.
- Trained guards on patrol routes, radio use, and emergency response.
- Trained new hires on job duties, safety protocols, and company policies.
- Evaluated crew member performance, providing feedback and coaching to enhance skill development.
- Communicated with clients and staff regarding site concerns and security updates.
Crew Leader
GARDAWORLD
Lubbock, Texas
12.2016 - 02.2025
- Trained new hires on job duties, safety protocols, and company policies.
- Mentored newly hired crew members to prepare each for job roles.
- Established and maintained professional working relationships with employees.
- Performed general maintenance on tools and equipment used by the crew.
Messenger
Loomis
Lubbock, Texas
03.2014 - 12.2016
- Delivered cash and valuables to customer locations following assigned routes.
- Loaded and unloaded currency bags using secure handling procedures.
- Enforce safety, security, and compliance procedures during transport.
- Inspect vehicles, equipment, and secure cargo before departure.
- Inspected armored vehicle before each route for safety and readiness.
Education
Coronado High School
Lubbock, TXSkills
- Dispatch coordination
- Route scheduling
- Route coordination
- Shift scheduling
- Fleet management
- Vehicle inspection
- Vehicle maintenance
- Safety compliance
- Incident reporting
- Weather monitoring
- Crew supervision
- Performance coaching
- Client communication
- Problem solving
- Decision-making
- Decision-making
Affiliations
- Video Games
- RC Enthusiast
- Smoking BBQ
Certification
- Level 3 Security Officer for 13 years.
Accomplishments
- Multiple employee of the month awards
References
References available upon request.
Timeline
Route Supervisor
GARDAWORLD
02.2025 - Current
Crew Leader
GARDAWORLD
12.2016 - 02.2025
Messenger
Loomis
03.2014 - 12.2016
Coronado High School