Summary
Overview
Work History
Education
Skills
Timeline
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James Pizzo

Kearns,UT

Summary

With a proven track record at Bathfitter and other leading companies, I excel in acrylic installation and training, blending technical prowess in construction with exceptional customer service. My leadership significantly enhances team efficiency and project success, ensuring 100% customer satisfaction through meticulous attention to detail and robust problem-solving skills.

Overview

18
18
years of professional experience

Work History

Lead Installer

Westshore Home
Salt Lake City, UT
12.2024 - Current
  • Organized maintenance of tools and work vehicles to enhance operational efficiency.
  • Installed showers, baths, LVP flooring, toilets, and vanities with exceptional quality.
  • Collaborated with customers to transform bathroom visions into reality.
  • Executed Westshore Home SOPs to ensure task compliance and consistency.

Production Manager

LifeSpan
Salt Lake City, Utah
11.2022 - Current
  • Review every project sold with sales consultant to ensure price is right and doable.
  • Build folder for project.
  • Call customers to review the signed contract and give them a tentative install date, or schedule a day and time for me to come out for additional measurements.
  • Schedule all work and service to be done.
  • Order all materials from vendors.
  • Track, receive, and stage materials for future projects.
  • Do job costing on all completed jobs, and adjust pricing to ensure the company's success.
  • Maintain cleanliness of the production area, as well as create processes to streamline production processes.
  • On call in case of emergencies over weekends.
  • Set up and tear down home shows and conventions.

Trainer, Installer

Five Star Kitchen & Bath
Midvale, Utah
07.2020 - 11.2022
  • Trainer, as an acrylic specialist
  • I was trained and work as a kitchen installer. This would include LVP flooring, cabinet installation, some gas line and appliance work, tile installation, and a lot of finished carpentry.

Trainer, Installer

LifeSpan
Salt Lake City, Utah
09.2018 - 06.2020
  • I was sent to the corporate office for training, though I was seasoned in acrylic installation.
  • I would perform the same tasks as my previous employer with training and installation.

Trainer, Installer

Bathfitter
Boise City, ID
07.2016 - 08.2018
  • I would train future installers in the processes and techniques in the way the corporate office preferred for the best results.
  • I would still perform tasks as an installer when not training.

Installer

Rebath
Salt Lake City, UT
10.2014 - 06.2016
  • Same work as previous job

Installer

Bathfitter
Sandy, UT
07.2011 - 09.2014
  • Same work as previous job

Installer

Re-Bath
SLC, Utah
06.2007 - 06.2011
  • I would arrive to shop, kit, and load materials for the project. Reviewed scope of work in case something was missed. I would then call the customer with an estimated time of arrival. Upon arrival, I would knock on the door and introduce myself to the customer. I would run down the scope of work that I would be performing that day to ensure confidence in the customer and to prevent any miscommunications between sales and the work being performed. I would then start my work by laying down tarps and covering any affected areas with plastic. I would then perform full demolition, light plumbing, and installation of acrylic products. Cleaning as I went to reduce time spent on the project. Upon finishing the project, typically in one day, I would bring the customer in to view the final product. This would entail testing the system, as I explained how to use it. Upon approval, I would request final payment and ask for a review. End of day I would clean out the vehicle of demo from the day.

Education

High School Diploma -

Brighton High School
Sandy
06-2004

Skills

  • Worksite preparation
  • Equipment Operation
  • Inventory Accountability
  • Construction knowledge
  • Customer Service
  • Time Management
  • Estimating abilities
  • Following safety practices
  • Worksite Safety and Maintenance
  • Pre-installation Site Prep
  • Knowledge of industry best practices
  • Taking precise measurements
  • Attention to Detail
  • Plumbing connections
  • Power Tool Operation
  • Work Orders
  • Maintenance and repair reporting
  • Professional Appearance
  • Troubleshooting
  • Customer Satisfaction
  • Drywalling

Timeline

Lead Installer

Westshore Home
12.2024 - Current

Production Manager

LifeSpan
11.2022 - Current

Trainer, Installer

Five Star Kitchen & Bath
07.2020 - 11.2022

Trainer, Installer

LifeSpan
09.2018 - 06.2020

Trainer, Installer

Bathfitter
07.2016 - 08.2018

Installer

Rebath
10.2014 - 06.2016

Installer

Bathfitter
07.2011 - 09.2014

Installer

Re-Bath
06.2007 - 06.2011

High School Diploma -

Brighton High School

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James Pizzo