James Poyner
Naperville,IL
Summary
PSPO and CSPO Qualified Product Owner.
Passionate about creating digital products that meet stakeholder requirements but are also backed by Data Science and Analytics.
Vast experience in data structure, solution architecture and development teams.
Solid knowledge of Scrum and Product Management.
Excellent Written and Verbal Communication Skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Product Owner
Brambles
11.2021 - Current
- Scoped and Scaled Digital product from L1 (Idea) to L4 (Scale)
- Full ownership of the Product Backlog and maintenance and communication of the Product Roadmaps
- Developed end-to-end value stream map to ensure value for the product was defined and tracked appropriately
- Scaled the product to 29 countries across Europe as well as the US and LATAM markets
- Exceeded FY22 and FY23 Forecasted value targets significantly
- Designed solution architecture alongside Data Scientists to evolve product into a microservices environment
- Consistent achievement of OKR (Objectives and Key Results) on a quarterly basis as well as ensuring relevant risks were raised
- Managed a squad of Data Scientists, Data Analysts, Data Engineers and Analytics Translators, ensuring all voices were heard alongside Stakeholders and that the correct questions were asked and answered
- Ensured all product decisions were based on sensible business acumen and backed by data to ensure success
- Worked within the Scrum framework, ensuring that ceremonies such as Sprint Reviews, Daily Stand Ups, Retrospectives, Backlog Refinements and Quarterly Planning events were respected
- Excellent verbal and written communication skills, consistently backed up with 360 feedback exercises
- Maintained good outward communication of the product through Press Releases, Demo’s, Digiweek, Confluence and Social Media posts
BI Developer
CHEP
09.2020 - 11.2021
- Built, maintained and developed the Intelligent Contact tool for SRL Locations. This transformed the contact centre from static contact triggers to a data driven algorithm, learning location behaviour and delivering a more efficient asset collection model
- Built and maintained PowerBI dashboards from a variety of data sources including Salesforce, SAP, Redshift, BlueYonder and many internal systems
- Held monthly calls with individual country stakeholders to deliver KPI’s and address any questions or concerns relating to the project.
- Developed KPI Power BI Dashboards based on stakeholder requirements to self-serve with queries and data extracts.
- Ran monthly Steerco Meetings with company VP’s to present progress of project, KPI’s and future planning.
- Presented weekly Analysis and Insights to Directors regarding Equipment Request performance.
Senior Data Analyst (Contract)
TMS Global
07.2020 - 09.2020
- Provided analysis and insights to support the creation of Business Cases
- Supported Senior Finance Business Partner by providing timely, accurate and insightful financial/commercial information and analysis.
- Compiled accurate monthly and quarterly forecasts to reflect the activities of the company to agreed formats and timetables.
- Compiled weekly forecasting of the commercial performance of business activities and maintained an action log to drive ongoing improvements.
- Supported organizational understanding of monthly financial performance and explained any variances to budget/forecast
- Engaged with stakeholders throughout the business in order to provide clarity on reporting variances and trends.
Senior Performance Analyst
Kier Group
08.2017 - 07.2020
- Supported Senior Finance Business Partner by providing timely, accurate and insightful financial/commercial information and analysis.
- Compiled accurate monthly and quarterly forecasts to reflect the activities of the company to agreed formats and timetables.
- Created and distributed weekly forecasting of the commercial performance of business activities and maintained an action log to drive ongoing improvements.
- Led organizational understanding of monthly financial performance and explained any variances to budget/forecast
Education
Master of Science - Business Management
Manchester Metropolitan University
Manchester, United Kingdom07.2010
Bachelor of Arts - Business Management
Manchester Metropolitan University
Manchester, United Kingdom07.2009
Skills
- Jira Align
- Scrum
- Confluence
- Salesforce
- Lucid/Mira
- AWS
- Databricks
- Wave
- Power BI
- PowerPoint
Certification
Certified Scrum Product Owner (CSPO)
Scrum Alliance - 2022
Professional Scrum Product Owner (PSPO)
Scrum.Org - 2021
Timeline
Product Owner
Brambles
11.2021 - Current
BI Developer
CHEP
09.2020 - 11.2021
Senior Data Analyst (Contract)
TMS Global
07.2020 - 09.2020
Senior Performance Analyst
Kier Group
08.2017 - 07.2020
Master of Science - Business Management
Manchester Metropolitan University
Bachelor of Arts - Business Management
Manchester Metropolitan University
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