Credit Manager
James Pritchett
Buddy's Home Furnishings
Mulberry,FL
2026
years of professional experience
Dynamic professional with extensive experience in implementing best practices to drive key performance indicators and foster team success. Proven ability to lead teams in exceeding goals through strategic planning and effective communication. Committed to leveraging expertise to enhance operational efficiency and achieve organizational objectives. Passionate about cultivating a collaborative environment that empowers team members to excel and deliver outstanding results.
Work History
Credit Manager
1 Year 7 Months- Make 100+ calls a day to contact current and or previous customers.
- Serve as a liaison to negotiate payment plans with delinquent customers to minimize losses while maintaining positive client relationships and promote timely rental/lease renewals.
- Work cross-functionally with sales, management, and other departments to maintain effective operations. Overseeing staff activities, assign tasks, enforce policies and ensure company standards.
- Built a high-performing credit management team with a strong focus on collaboration, accountability, and continuous development.
- Preform all task necessary for effective store management
Store Director
7 Years 5 Months- Drive sales and store performance to exceed goals, including revenue and customer satisfaction targets.
- Hire, train, and develop a diverse team of managers and associates of 10+ employees at a time with low retention.
- Oversee sales initiatives, inventory management, and daily store operations.
- Managed customer experience and addressed business opportunities with the district manager.
- P&L experienced
Team Leader for Customer Care Support
6 Years 2 Months- Took approximately 50+ calls a day handling billing inquiries and technical issues for mobile and Direct TV services.
- Coached, provided feedback, and facilitated recruitment and performance appraisals to a team of 15+ employees
- Analyzed trends and created action plans to improve team metrics.
Merchandise Stocker
1 Year 3 Months- Optimized storage space utilization with well-organized backstock areas and clear labeling systems for easy retrieval of products.
- Contributed to team success by collaborating with coworkers on various tasks, such as restocking and merchandising.
- Maintained a safe work environment by adhering to company safety guidelines during stocking activities.
Sales Representative/Field Counselor
9 Months- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored sales pitches that addressed clients'' specific needs, resulting in a higher conversion rate of prospects into customers.
- Traveled throughout assigned territory to leverage leads and visit existing customers.
PRT Supply
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Honorable Discharged with Exemplary Regard-2007
Education
Some College (No Degree) - Psychology
- Criminal Justice
Skills
Leadership and collaboration skills
Effective sales strategies
Analytical problem-solving
Clear verbal and written communication
Effective multi-priority management
Accomplishments
1st quarter 2019 store bracket winner, 1st store to comp Q1 2019, Top warranty associate 2019, 2022, 2023, Consistent top 10% of company stores
Timeline
Credit Manager
Buddy's Home Furnishings
04.2025 - CurrentRead More
Store Director
American Freight Furniture Mattress and Appliances
07.2017 - 12.2024Read More
Team Leader for Customer Care Support
Convergys
05.2011 - 07.2017Read More
Merchandise Stocker
Amazon.Inc
03.2009 - 06.2010Read More
Sales Representative/Field Counselor
S&S Associates (Kirby Company)
01.2008 - 10.2008Read More
PRT Supply
United States Air Force
2006 - 01.2007Read More
Campbellsville University
Some College (No Degree) from Psychology
Read More
Embry Riddle
from Criminal Justice
Read More