James Quinn
West Suffield,CT
Summary
Reliable and upbeat Sales Professional and proven closer successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Experienced with team leadership and sales strategy in retail setting. Utilizes strong communication skills to foster cohesive team environment. Track record of successfully managing store operations and driving customer satisfaction.
Overview
28
28
years of professional experience
Work History
Member Representative
NFIB
Hartford, CT
06.2025 - 03.2026
- Provided exceptional member support through effective communication and problem resolution.
- Assisted in onboarding new members, ensuring smooth integration into NFIB services.
- Developed comprehensive knowledge of membership benefits to enhance member satisfaction.
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- Boosted member retention rates by conducting regular follow-ups and maintaining strong relationships.
Sales Lead Keyholder
Tempur-Pedic
West Hartford, CT
04.2024 - 06.2025
- Achieved sales targets consistently through product knowledge and persuasive communication skills.
- Cultivated a positive and supportive work environment, fostering strong teamwork and high morale among staff members.
- Trained new hires on company policies, procedures, and best practices in order to ensure a smooth onboarding process.
- Opened and closed store 5 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
Gun Library Sales Associate
Cabela's
East Hartford, USA
11.2022 - 12.2023
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for firearms acquisitions and purchases
- Developed strong relationships with customers by negotiating favorable pricing and terms for firearms purchases
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment
Store Manager
Better Bedding
East Hartford, USA
04.2002 - 05.2010
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele
- Liquidated over 7 million dollars of clearance bedding yearly while maintaining a strong margin
Sales Manager
Bedding Loft
Waterbury, USA
06.1998 - 04.2001
- Increased sales revenue 25% by developing and implementing effective sales strategies
- Built long-lasting client relationships through excellent customer service and consistent follow ups
- Led a successful sales team by providing motivational coaching and performance-based incentives
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates
Education
Bachelor of Science - Political Science
University of Hartford
West Hartford, CTSkills
- Team management
- Staff oversight
- Sales acumen
- Strong leadership
- Team training and development
- Customer engagement
Timeline
Member Representative
NFIB
06.2025 - 03.2026
Sales Lead Keyholder
Tempur-Pedic
04.2024 - 06.2025
Gun Library Sales Associate
Cabela's
11.2022 - 12.2023
Store Manager
Better Bedding
04.2002 - 05.2010
Sales Manager
Bedding Loft
06.1998 - 04.2001
Bachelor of Science - Political Science
University of Hartford