Zunnon Ashraf
Brooklyn
Summary
Results-oriented professional with a strong background in sales, marketing, and customer service. Proven track record of building relationships, managing office operations, and executing strategic marketing campaigns. Expertise in digital marketing, outreach, and product promotion, backed by hands-on experience in sales and client engagement. Exceptional communication and organizational abilities as a bilingual individual. Seeking to leverage skills in a dynamic sales and marketing position.
Overview
5
5
years of professional experience
Work History
Member Representative
Planet Fitness
08.2023 - Current
- Assisted over 100+ members weekly with inquiries, membership sign-ups, and renewals, ensuring a high retention rate
- Managed front desk operations, handling daily check-ins and addressing concerns to improve customer experience
- Collaborated with management to implement workflow improvements that streamlined operations
Media Manager
Drama Club
08.2022 - Current
- Led digital marketing initiatives, increasing social media engagement by 30% and boosting event attendance
- Mentored incarcerated and court-involved youth, providing creative direction and leadership in theater workshops
- Coordinated logistics for significant productions, ensuring seamless execution of promotional campaigns
Office Executive
Quality Real Estate
01.2020 - Current
- Managed office communication, responding to 50+ emails weekly to maintain seamless client interactions
- Organized property files and documentation, reducing retrieval time by 40%
- Assisted with property sales by providing key details to potential buyers and sellers
Education
Bachelor of Science - Computer Engineering
New York City College of Technology (NYCCT)
Brooklyn, NY01.2025
High School Diploma - Engineering Technology
Academy of Innovative Technology
Brooklyn, NY01.2022
Skills
- Sales & Marketing: Sales strategy, negotiation, CRM, fundraising, telemarketing
- Digital Marketing: Social media management, email marketing, digital advertising
- Technical: HTML5, Java, JavaScript, CSS, Microsoft Office, IT support
- Software & Design: Adobe Illustrator, Photoshop, Premiere, AutoCAD
- Communication & Leadership: Public speaking, team leadership, event management
- Languages: English (Expert), Bengali (Fluent), Hindi & Urdu (Intermediate)
Websites
Awards Recognitions
Young Leader Award, Spark Youth NYC, 05/24, Recognized for outstanding leadership, mentorship, and contributions to youth empowerment initiatives., Honored for work with court-involved and incarcerated youth, using creative arts and mentorship to inspire personal growth.
Languages
English
Full Professional
Bengali
Professional Working
Hindi
Limited Working
Urdu
Limited Working
Spanish
Elementary
Timeline
Member Representative
Planet Fitness
08.2023 - Current
Media Manager
Drama Club
08.2022 - Current
Office Executive
Quality Real Estate
01.2020 - Current
High School Diploma - Engineering Technology
Academy of Innovative Technology
Bachelor of Science - Computer Engineering
New York City College of Technology (NYCCT)
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