Summary
Overview
Work History
Education
Skills
Languages
Timeline
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James Rachal

Addis,LA

Summary

Experienced Tow Truck Operator adept at working quickly and safely to complete voluntary and involuntary tows. Good customer service, communication and prioritization skills. Excellent history of maintaining efficient schedules and operating with zero incidents. Prepared loads of more than 26,999 pounds, effectively minimizing damage and supporting productivity targets. Reliable and punctual with good physical stamina, teamwork abilities and hardworking nature. Knowledgeable about recovery operations and safety requirements. Hardworking Transportation professional with superior record of towing cars, vans and trucks of all sizes using different hauling vehicles. Knowledgeable about roadside assistance procedures and experienced in working with law enforcement professionals. Experienced driver/operator offering exceptional skills in route planning gained during 9 years in transportation. Demonstrated record of safe and efficient vehicle operations combined with top-notch client satisfaction scores. Dependable driver with history in facilitating productivity and accuracy for on-time delivery. Well versed in operation and maintenance of industry-standard equipment.

Overview

9
9
years of professional experience

Work History

Tow Truck Operator

No Limit Towing
Addis, LA
01.2020 - 01.2022
  • Fastened chains, straps, covers and binders to secure load during transit.
  • Recovered vehicles, completed private tows and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Coordinated team member movements based on current needs, avoiding safety concerns or delays.
  • Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Troubleshot and diagnosed mechanical issues, completed basic repairs and conducted preventive maintenance actions to keep equipment functional.
  • Answered roadside assistance calls for tows and other vehicle support.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Updated daily logs with production data such as weights, destinations and delivery times to keep management current on team activities.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Invoiced, collected monies due and settled accounts with shippers each day.
  • Boosted team performance by moving materials with forklifts, cranes and other equipment.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Operated with safety and skill to avoid accidents and delays.
  • Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
  • Delivered exceptional tow truck service across region and liaised with local authorities.

Tow Truck Operator

Louisiana Towing
Port Allen, LA
07.2018 - 12.2020
  • Fastened chains, straps, covers and binders to secure load during transit.
  • Recovered vehicles, completed private tows and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Coordinated team member movements based on current needs, avoiding safety concerns or delays.
  • Used equipment such as Forklifts in storage yard and Roll back wreckers to process excess materials and support recycling efforts.

Tow Truck Operator

Advantage Towing
Plaquemine, LA
07.2013 - 06.2018
  • Coordinated team member movements based on current needs, avoiding safety concerns or delays.
  • Recovered vehicles, completed private tows and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Fastened chains, straps, covers and binders to secure load during transit.
  • Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Troubleshot and diagnosed mechanical issues, completed basic repairs and conducted preventive maintenance actions to keep equipment functional.

Education

High School Diploma -

Gables Academy
Baton Rouge, LA
05.1995

Skills

  • Time Management
  • Load Inspection
  • Storage and Stacking
  • Weight Documentation
  • Fast Reaction Time
  • Delivery Information Verification
  • Equipment Repair and Maintenance
  • Vehicle Maintenance
  • Problem Anticipation and Resolution
  • Production Support
  • Safe Moving Operations
  • Critical Thinking
  • Operation Monitoring
  • Forklift Operation
  • Skid, Platform and Car Emptying
  • Mechanical Control
  • Hooks and Grapples
  • Wrapping and Banding
  • Spreadsheet Tracking

Languages

English

Timeline

Tow Truck Operator

No Limit Towing
01.2020 - 01.2022

Tow Truck Operator

Louisiana Towing
07.2018 - 12.2020

Tow Truck Operator

Advantage Towing
07.2013 - 06.2018

High School Diploma -

Gables Academy

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James Rachal