Summary
Overview
Work History
Education
Skills
References
Timeline
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James Richardson

Phoenix,AZ

Summary

Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

9
9
years of professional experience

Work History

Merchandising Operations Specialist

Petco
Phoenix, AZ
05.2022 - Current
  • Provided excellent customer service by responding quickly to inquiries or complaints.
  • Selected merchandise based on quality and cost-efficiency models.
  • Researched and analyzed customer feedback to identify areas of improvement.
  • Balanced competing priorities through deliberate project and time management practices.
  • Coordinated and managed various programs or projects to achieve established objectives.
  • Analyzed key performance indicators to identify effective strategies.
  • Managed and resolved incidents according to service agreements.

Sandwich Artist

SUBWAY®Restaurants
Tucson, AZ
08.2016 - 03.2019
  • Replenished condiments and other supplies at front counter areas.
  • Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
  • Monitored temperature of freezers and coolers throughout shift.
  • Assisted in the training of new staff members on proper sandwich-making techniques.
  • Assembled and served meals according to specific guest requirements.
  • Answered guest questions, delivering most accurate and updated information available.
  • Ensured all menu items were prepared in accordance with health and safety standards.
  • Inspected equipment regularly for proper functioning and sanitation standards.
  • Provided excellent customer service by addressing inquiries promptly and professionally.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Scrubbed and polished counters to remove debris and food.

Line Operator

TI Automotive Systems
Ossian, IN
10.2014 - 01.2015
  • Assisted coworkers in troubleshooting and resolving mechanical issues quickly.
  • Separated products according to weight, grade and size of material to produce final product.
  • Maintained a clean and safe work environment by following all safety protocols.
  • Received incoming shipments and reviewed contents against purchase order for accuracy.
  • Recorded daily production data accurately into company database systems.
  • Followed detailed instructions from supervisors when performing tasks on the line.
  • Read and understood job orders to meet specific product specifications, including acceptable tolerances, general specifications and required production sequences.
  • Kept line material levels within required levels to meet production goals.

Education

GED -

Norwell High School
Ossian, IN

Skills

  • Emergency Response
  • Root Cause Analysis
  • Resource Allocation
  • Maintenance and Repair
  • Customer Relations
  • Manual Dexterity
  • Disaster Recovery Planning
  • Process Improvement
  • Quick Learner
  • Results Motivated

References

References available upon request.

Timeline

Merchandising Operations Specialist

Petco
05.2022 - Current

Sandwich Artist

SUBWAY®Restaurants
08.2016 - 03.2019

Line Operator

TI Automotive Systems
10.2014 - 01.2015

GED -

Norwell High School

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James Richardson