James Ruby
Galveston,TX
Summary
Dynamic Vice President of Operations with a proven track record in driving cost reductions and enhancing operational efficiency. Expertise in strategic planning and cross-functional collaboration ensures impactful service delivery.
Overview
39
39
years of professional experience
Work History
Vice President of Operations
Old School Services
Henderson , TX
03.2017 - Current
- Supported operational strategy development to improve service delivery across multiple departments.
- Helped coordinate cross-functional teams to streamline project execution and improve efficiency.
- Applied process improvements to lower operational costs and raise productivity.
- Monitored compliance with industry regulations and quality standards in service operations.
- Supervised daily operations of multi-million dollar divisional operation.
- Identified opportunities to reduce costs and improve efficiencies across all areas of operations.
- Oversaw the development and implementation of policies and procedures related to operational activities.
- Provided direction to staff on all aspects of operational processes.
- Boosted company profits by optimizing performance strategies and increasing efficiency.
- Hired and managed employees to maximize productivity while training staff on best practices and protocol.
Manager
Thru Tubing Solutions
Oklahoma City, Oklahoma
09.2009 - 02.2017
- Managed daily operations to ensure efficient service delivery and customer satisfaction.
- Oversaw team performance and provided guidance to enhance productivity and teamwork.
- Coordinated training sessions to improve staff skills and knowledge in service protocols.
- Developed and implemented operational strategies to streamline workflow processes.
- Evaluated supplier performance and negotiated contracts to optimize resource allocation.
- Implemented safety procedures and protocols to maintain a safe working environment.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
Thru Tubing tool specialist
Baker Oil Tools
Midland, TX
05.2007 - 08.2009
- Completed daily tasks accurately and efficiently.
- Supported diverse coworkers in reaching goals and resolving issues with products and services.
- Improved customer satisfaction by solving problems with knowledgeable, friendly service.
- Quickly identified customer needs and responded efficiently.
- Delivered strong service and attention during in-person and phone interactions.
- Helped with customer requests and answered questions to improve satisfaction.
- Collaborated with cross-functional teams to meet goals.
- Drilling Plugs on Coil, Workover Rig and Snubbing unit.
- Fishing Lost tools on Coil, Workover Rig and Snubbing Unit.
HIgh Pressure Fluid Pump Supervisor
Torqued-Up
Henderson, TX
05.2006 - 04.2007
- Supervised daily operations and ensured compliance with safety protocols.
- Trained and mentored staff on best practices and procedures.
- Coordinated workflow among team members to optimize productivity.
- Conducted regular performance evaluations to assess employee development.
- Resolved conflicts and maintained a positive work environment for the team.
- Collaborated with management to align team goals with company objectives.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Complied with company policies, objectives and communication goals.
- Supporting Coil, Workover Rig and Snubbing Unit Operations.
Courier
DynCorp International
Baghdad, Iraq
03.2003 - 04.2006
- Ensured vehicle safety and reliability through regular inspections.
- Ensured safe delivery of Secret Documents and Personnel Throughout the theater of Iraq.
- Working closely with the State Department To determine safe routes of travel
- Documenting and reporting Issues with DOD personal and State Department personal to improve safety in travel.
Correctional Lieutenant
Texas Department Of Criminal Justice
Kenedy, Texas
01.1993 - 02.2003
- Supervised daily operations and staff in correctional facility environment.
- Managed inmate activities and ensured compliance with facility regulations.
- Coordinated training programs to enhance staff performance and safety awareness.
- Conducted security inspections to maintain a safe and secure environment.
- Led incident response teams during emergencies and critical situations.
- Oversaw administrative tasks, including report writing and documentation management.
- Collaborated with law enforcement agencies to ensure effective communication protocols.
- Provided leadership and supervision to subordinate staff.
- Responded promptly to emergency situations in accordance with established guidelines.
- Conducted investigations of inmate disturbances and incidents.
- Evaluated employee performance, providing feedback as necessary.
- Maintained accurate records for inmates in custody including incident reports, medical documents, disciplinary action forms.
- Prepared written reports summarizing investigations into allegations of misconduct or violations of policy.
- Provided guidance to staff on proper application of correctional policies and procedures.
- Reviewed daily logs to ensure accuracy of reported information related to inmate activities and personnel issues.
Yard Maintenance/ Floor hand
Pool Energy Services
Bakersfield, California
12.1987 - 12.1993
- Performing Maintenance on Workover Rigs.
- Rebuilding BOP's
- Assisted Driller with daily operations.
- Trip pipe operating Tongs.
- Installing ESD Pumps along with new Rods and Tubing.
- Pressure wash and perform daily maintenance while in the field.
Education
High School Diploma -
North High School
Bakersfield, CA06-1990
Skills
- Operational strategy
- Process improvement
- Compliance monitoring
- Performance optimization
- Policy development
- Project management
- Team coordination
- Resource allocation
- Supplier negotiation
- Safety protocols
- Problem solving
- Effective communication
- Employee training
- Conflict resolution
- Leadership skills
- Cost analysis and savings
- Process improvements
Timeline
Vice President of Operations
Old School Services
03.2017 - Current
Manager
Thru Tubing Solutions
09.2009 - 02.2017
Thru Tubing tool specialist
Baker Oil Tools
05.2007 - 08.2009
HIgh Pressure Fluid Pump Supervisor
Torqued-Up
05.2006 - 04.2007
Courier
DynCorp International
03.2003 - 04.2006
Correctional Lieutenant
Texas Department Of Criminal Justice
01.1993 - 02.2003
Yard Maintenance/ Floor hand
Pool Energy Services
12.1987 - 12.1993
High School Diploma -
North High School