James Ryngala
Deer Park,NY
Summary
Observant Property Adjuster with 4 years of comprehensive experience investigating claims and determining correct amount of compensation for each case. Expertise in evaluating evidence such as photos and recordings to determine extent of damage. Proficient in calculating depreciation factors and replacement costs. Detail-oriented Examiner with 4 years of experience. Strong command of conflict resolution and negotiation combined with excellent reporting and research skills. Thorough understanding of claims process and property damage adjusting. Motivated Virtual Property Damage Adjuster specializing in personal, property and casualty loss and damages. Negotiates peaceful resolutions of all claims with emphasis on fairness and thoroughness. Trustworthy and dependable.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Virtual Property Damage Adjuster
AllState
01.2020 - Current
- Enhanced claim resolution efficiency by thoroughly investigating property damage claims and accurately determining coverage.
- Reduced processing time for property damage claims by promptly contacting policyholders to obtain necessary information.
- Ensured accurate payouts by meticulously reviewing repair estimates and negotiating with contractors or repair shops on costs.
- Improved customer satisfaction with timely communication, providing updates on claim status and addressing concerns throughout the process.
- Mitigated potential losses by identifying potential fraud indicators during investigations and escalating suspicious cases for further review.
- Maintained thorough knowledge of insurance policies and regulations, ensuring proper interpretation and application during claim evaluations.
Off-Lease Vehicle Inspector
Fusion Auto Finance
01.2016 - 01.2020
- Responsibilities include: Auditing of third party inspections on all vehicles returned off-lease
- Auditing includes accuracy of vehicle identification by way of VIN #, make, model, color, mileage and options
- Also includes review of photos of vehicle and damages for clarity and accuracy
- Verify that all charges fall within lease agreement and the veracity of those charges.
Off-Lease Vehicle Inspector
AutoVin
03.2015 - 11.2016
- Responsibilities included: Assessing and detecting current or previous damage to leased vehicles following each individual dealer's guidelines
- When inspecting at customer's residence or place of business, contacting them prior to inspection for introduction and verification
- Explain to them concisely any charges based on their lease agreement
- Taking clear and accurate photos of the vehicle and damages
- Auditing of Used Car Dealerships following bank lenders guidelines.
Auto Damage Adjuster
GEICO
01.1999 - 01.2013
- Responsibilities Included: Responsible for investigating and adjusting claims on the behalf of Geico with a body shop that has been selected by insured or third-party claimant to settle upon an agreed cost of repairs
- Referred questionable claims to our SIU Department
- Investigated, evaluated and settled claims, to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio
- Paid and processed claims within designated authority level.
Education
Bachelor of Science - Psychology
Syracuse University
Syracuse, NY05.1998
Skills
- Claims Investigation
- Professional ethics
- Damage Assessment
- Policy Interpretation
- Estimating Repair Costs
- Team Collaboration
- Property Damage Assessment
- Claims Processing
Accomplishments
- Achieved highest productivity by completing most closures with accuracy and efficiency.
Certification
- Licensed Property Damage Adjuster - 2020-present
- IA#959931
- OK Lincense # 3001054608
Timeline
Virtual Property Damage Adjuster
AllState
01.2020 - Current
Off-Lease Vehicle Inspector
Fusion Auto Finance
01.2016 - 01.2020
Off-Lease Vehicle Inspector
AutoVin
03.2015 - 11.2016
Auto Damage Adjuster
GEICO
01.1999 - 01.2013
Bachelor of Science - Psychology
Syracuse University