James Schlotterhausen
Automotive VIP Sales
West Palm Beach,FL
Summary
Dynamic sales professional with proven success at Ed Morse Delray Toyota, excelling in sales techniques and team leadership. Adept at building rapport and exceeding sales goals through exceptional communication and product knowledge. Recognized for training new associates and enhancing customer satisfaction, driving team performance and operational excellence.
Overview
4
4
years of professional experience
Work History
Sales Associate
Ed Morse Delray Toyota
Delray Beach, Florida
04.2023 - Current
- Trained new sales associates on showroom procedures and best practices.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Helped customers find specific products, answered questions, and offered product advice.
- Provided accurate information about products, prices and services.
- Built and maintained relationships with peers and upper management to drive team success.
Retail Team Leader
walgreens
West Palm Beach, Florida
01.2022 - 01.2023
- Assisted customers with product selection and inquiries.
- Managed cash register operations and handled transactions.
- Maintained store organization and cleanliness standards.
- Supervised staff during shifts and ensured task completion.
- Trained new employees on procedures and customer service skills.
- Conducted inventory checks and restocked merchandise as needed.
- Managed daily operations such as assigning tasks to associates, reviewing time sheets, enforcing rules and regulations.
Retail Keyholder
Express Factory Outlet
Palm Beach Gardens, Florida
03.2022 - 01.2023
- Supervised staff during shifts and ensured task completion.
- Trained new employees on procedures and customer service skills.
- Conducted inventory checks and restocked merchandise as needed.
- Implemented visual merchandising strategies to enhance product displays.
- Managed daily operations such as assigning tasks to associates, reviewing time sheets, enforcing rules and regulations.
Education
High School Diploma -
Seminole Ridge
Loxahatchee Groves, FL03-2021
Skills
- Sales techniques
- Team leadership
- Product knowledge
- Goal oriented
- CRM software proficiency
- Written and oral communication skills
- Sales strategies
- Task prioritization
- Exceeds sales goals
- Building rapport
- Excellent communication skills
- Price quote preparation
- Problem-solving skills
Timeline
Sales Associate
Ed Morse Delray Toyota
04.2023 - Current
Retail Keyholder
Express Factory Outlet
03.2022 - 01.2023
Retail Team Leader
walgreens
01.2022 - 01.2023
High School Diploma -
Seminole Ridge
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