Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Sheridan

Part-time, Full-time considered
Fayetteville,GA

Summary

Dedicated professional with extensive experience in accounts management and customer service. Proven ability to enhance client satisfaction through compliance with federal regulations and effective communication.

Overview

41
41
years of professional experience

Work History

Accounts Management

Internal Revenue Service, IRS
Chamblee, GA
10.2008 - 01.2017
  • Managed client accounts ensuring compliance with federal tax regulations to maintain client trust and avoid penalties.
  • Adjusted tax returns for regulatory compliance, minimizing potential audit risks for clients. to tax returns.
  • Provided real-time corrections to taxpayers' amended returns, enhancing accuracy and client confidence.
  • Coordinated audits and addressed inquiries from taxpayers and representatives.
  • Delivered exceptional customer service to enhance client satisfaction.
  • Addressed taxpayer inquiries promptly and effectively. from taxpayers and representatives.

Filtration Engineer

Multiple
Multiple
07.1976 - 10.2008
  • Specialized in filtration of air and liquid, including sub-micron particulates.
  • Managed a distributor network across 22 states as regional sales manager.
  • Transitioned to corporate headquarters as OEM Sales Manager with Air Refiner, Oklahoma City, OK

Documented prior job experiences relevant to my career path.

Education

Bachelor of Science - Communications/Journalism

Temple University
Philadelphia, PA

Skills

  • Tax compliance
  • Contract auditing
  • Technical writing
  • Client focus
  • Customer Service
  • Staff training
  • Computer proficient

Timeline

Accounts Management

Internal Revenue Service, IRS
10.2008 - 01.2017

Filtration Engineer

Multiple
07.1976 - 10.2008

Bachelor of Science - Communications/Journalism

Temple University
James SheridanPart-time, Full-time considered