James Silcott
Killeen
Summary
Dynamic Roofing Consultant with a proven track record at Storm Nation Roofing & Solar, adept at guiding homeowners through insurance claims and roof repairs. Skilled in quality control and project management, I thrive on building meaningful relationships while delivering exceptional service. My analytical skills and adaptability drive successful outcomes in every project.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Roofing Consultant
Storm Nation Roofing & Solar
01.2022 - Current
- As a Roofing Consultant, I have successfully assisted over 100 homeowners with roof repairs or full replacements, often facilitated through their homeowner's insurance coverage.
- I specialize in educating homeowners about what to look for after hail or wind storms, ensuring they understand potential damage and necessary steps.
- I guide clients through the insurance process, ensuring they are informed and comfortable at every stage.
- The relationships I've built with homeowners are both meaningful and rewarding, and my continued success in this field is driven by the appreciation I receive from helping others.
- I take great pride in providing valuable support, always with a focus on transparency, ethics, and delivering exceptional service.
- Inspected completed jobs to ensure quality control standards were met.
- Performed quality control checks throughout the roof installation process to ensure adherence to standards.
- Evaluated bids from subcontractors and selected vendors who provided competitive pricing without compromising quality.
- Provided technical advice on the installation, repair and maintenance of various types of roofs.
- Ensured that all safety protocols were followed during every phase of a job site visit.
- Managed customer inquiries via telephone, email or in person in a prompt and professional manner.
Social Media Engagements
01.2018 - Current
- With an entrepreneurial mindset and a self-driven passion for expanding my knowledge, I have successfully freelanced for clients across various industries, including music, product development, entrepreneurship, drone navigation, ministry, online shopping, and website design.
- I specialize in multi-platform social media engagement, leveraging strategic techniques to boost online presence and drive business growth.
- I have also completed an intensive training program by Tia Lopez, further enhancing my expertise in the digital space.
Warehouse Selector to Warehouse Trainer to Sales Associate
Performance Food Service
Temple
01.2019 - 01.2022
- I began my career as a warehouse selector, where I was responsible for prioritizing the stacking of products onto wooden and plastic pallets.
- Verified contents of shipment against invoices or other documents.
- Loaded and unloaded materials onto or from pallets, trays, racks, and shelves by hand or using material handling equipment.
- My focus was on ensuring that when the pallets were loaded onto trucks, they contained the correct product count and met the required height specifications for safe transport.
- As a trainer, I took on the responsibility of guiding new selectors through their training process, aiming to make them efficient within a 90-day probationary period.
- I’m proud to have trained several individuals who went on to become top selectors at PFG, continuing to perform at a high level even after I moved on from the company.
- Eager to expand my career, I leveraged my experience in the warehouse to build relationships with key decision-makers at PFG.
- After demonstrating my value as a warehouse employee, I was promoted to a sales representative position for the Temple region.
- In this role, I was not only responsible for mastering food product knowledge and using computer software to manage restaurant orders but also focused on business development.
- I worked diligently to acquire new clients while nurturing relationships with existing customers, striving to increase their weekly orders and product variety.
- Adhered strictly to company policies regarding security protocols when handling merchandise.
Business Development Manager
G6 Payments
Fort Lauderdale
01.2017 - 01.2018
- Responsibilities included Sales of Merchant Services to Companies, Payment Processing Solutions for all industries to include customization for industry specific needs.
- This included but not limited to, Cold Calling, Social Outreach, Client Relationships, Installation of Purchased Hardware and Software of devices and or programming for processes specific to client needs.
- Provided presentation of industry leaders and decision makers in sales pitches of devices independently or in bulk for larger industries from startup clients to established clients, including upgrades in deliverables.
- Marketing Campaigns, and Social Media Awareness Launches for Lead Generation.
- Client Connections and Networking.
- Web Design, some Editing, Design of Graphical Marketing Material.
Drywall Loader & Deliverer
Lonestar Drywall
Belton
06.2016 - 08.2017
- Inspected incoming shipments for damage or discrepancies.
- Verified accuracy of incoming shipments against purchase orders.
- Followed established guidelines for picking orders accurately.
- Ensured safety protocols were followed at all times while operating machinery.
- Ensured all items were securely fastened in the truck bed or trailer to prevent damage during transport.
- Inspected merchandise for damages prior to loading onto trucks.
- Unloaded materials by hand or with equipment to help team meet work demands.
Certified Gymnastics Coach
Texas Tumblers
Harker Heights
07.2016 - 12.2016
- Certified Gymnastics Coach-Training of Youth Participants.
- Educated students on sportsmanship principles such as respect and fair play.
- Motivated athletes to reach their full potential while encouraging them to maintain a positive attitude.
- Planned workouts tailored specifically towards improving overall strength, agility and endurance.
Education
Some College (No Degree) - Basic Administration of Studies
Temple College
Temple, TexasSkills
- Social Media Marketing
- Content Optimization
- Digital Marketing Trends
- Analytical Skills
- Software Applications
- Adaptability
- Technology Utilization
- Quality control
- Roof inspection
- Roof installation
- Insurance claims
- Project management
- Problem solving
- Time management
Websites
Certification
- Licensed Independent Adjuster, 01/01/24
- Xactimate Level 1 Certified, 01/01/24
Community Service
- Actively contribute to United Way of Central Texas, supporting key annual events such as Chrome and Carols and Day of Caring, helping to foster community unity and raise funds for local initiatives.
- Engaged with the Belton Christian Youth Center, focusing on Child Safety Awareness and Big Brother Programs, and mentoring young children to provide guidance and support in their development.
- Experienced gymnastics coach and organizer of soccer camps, teaching skills and building confidence in youth, fostering teamwork, and encouraging physical activity.
- Led a bullying prevention campaign, advocating for respectful, supportive environments for children and teens.
- Demonstrated confidence in presenting and upholding high standards of respect, etiquette, and professionalism in all community engagement and volunteer efforts.
References
- Tracey Arnold, Whatever It Takes CONSULTING/Network, 512-540-1583
- DJ Davis, BirdCreek Roofing, 254-289-7143
- Jeff Odell, Pharmacist, 254-258-7543
- Cody Kilgore, Storm Nation Roofing, 254-913-0882
Timeline
Roofing Consultant
Storm Nation Roofing & Solar
01.2022 - Current
Warehouse Selector to Warehouse Trainer to Sales Associate
Performance Food Service
01.2019 - 01.2022
Social Media Engagements
01.2018 - Current
Business Development Manager
G6 Payments
01.2017 - 01.2018
Certified Gymnastics Coach
Texas Tumblers
07.2016 - 12.2016
Drywall Loader & Deliverer
Lonestar Drywall
06.2016 - 08.2017
Some College (No Degree) - Basic Administration of Studies
Temple College
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