James Smart
Clarkton,MO
Summary
Dynamic emergency management professional with extensive experience at Dunklin County 911. Proven ability to enhance emergency response through critical thinking and effective call prioritization. Skilled in CPR and first aid, demonstrating strong stress tolerance and teamwork during high-pressure situations. Committed to delivering compassionate care and maintaining accurate documentation for improved patient outcomes.
Overview
31
31
years of professional experience
Work History
911 Telecommunicater
Dunklin County 911
Kennett, MO
05.2022 - Current
- Handled high-pressure situations calmly and professionally, successfully managing multiple calls simultaneously during peak hours.
- Maintained accurate records of all incoming calls, ensuring thorough documentation for future reference and analysis.
- Enhanced emergency response times by efficiently gathering and disseminating critical information to first responders.
- Coordinated resources effectively during natural disasters, ensuring swift aid delivery to impacted communities.
- Built rapport with callers, establishing trust and facilitating the collection of vital information needed for an appropriate response.
- Provided compassionate assistance to distressed callers while maintaining composure under challenging circumstances.
- Collaborated with law enforcement agencies, fire departments, and EMS teams to ensure a coordinated response during multi-agency incidents.
- Participated in ongoing professional development opportunities to stay current on best practices in emergency communications protocols.
Paramedic
Medic One Ambulance Service
Kennett, MO
12.2005 - 10.2018
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
- Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
- Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
- Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.
- Transferred patients safely and securely to medical facilities for continued care.
- Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
EMT-Basic
Twin Rivers Regional Medical Center
Kennett, MO
08.1998 - 12.2005
- Evaluated patient histories to assess and prioritize levels of care.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Trained EMTs in basic life support skills, oxygen therapy, and wound care.
EMT-Basic
Lucy Lee Life Support Systems
Poplar Bluff, MO
07.1995 - 08.1998
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Evaluated patient histories to assess and prioritize levels of care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
Education
Paramedic License - Emergencty Medical Tech. Paramedic
Cotton Boll Tech
Paragould, AR08-2002
EMT License - Emergency Medical Tech.
Three Rivers College
Poplar Bluff, MO06-1995
High School Diploma -
Clarkton High School
Clarkton, MO05-1992
Skills
- Emergency management
- Stress tolerance
- Firefighting protocols
- Call prioritization
- Public safety awareness
- Incident command
- Disaster response
- Computer skills
- CPR and first aid
- Teamwork and collaboration
- Information documentation
- Dependable and responsible
- Emergency response procedures
- Documentation
- Prioritizing situations
- Critical thinking
- Needs assessment
Timeline
911 Telecommunicater
Dunklin County 911
05.2022 - Current
Paramedic
Medic One Ambulance Service
12.2005 - 10.2018
EMT-Basic
Twin Rivers Regional Medical Center
08.1998 - 12.2005
EMT-Basic
Lucy Lee Life Support Systems
07.1995 - 08.1998
Paramedic License - Emergencty Medical Tech. Paramedic
Cotton Boll Tech
EMT License - Emergency Medical Tech.
Three Rivers College
High School Diploma -
Clarkton High School