Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

James Spencer

Scottsdale,AZ

Summary

Detail-oriented IT professional with a solid foundation in software development, system performance optimization, and collaborative problem-solving. Experienced in building scalable, maintainable applications and automating technical workflows. Driven to contribute innovative solutions and technical precision to mission-driven projects like Starlink.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Front Desk Specialist

Mayo Clinic
06.2025 - Current
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Collected room deposits, fees, and payments.
  • Operated multi-line telephone system to answer and direct high volume of calls.

Software Developer (Non-Paid Intern)

Robileware
04.2020 - Current
  • Designed and deployed applications on Azure Cloud Services
  • Developed .NET Core MVC and Web API solutions
  • Enhanced system performance using SQL Server and Entity Framework Core
  • Led Agile/Scrum teams for timely project delivery

Pharmacy Technician

Walgreen's Pharmacy
02.2024 - 06.2025
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Counted, measured, and compounded medications following standard procedures.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Collected co-payments or full payments from customers.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.

Shift Lead

Walgreens
02.2024 - 01.2025
  • Supervised staff to ensure top-notch customer service
  • Assisted pharmacy operations and resolved inquiries
  • Trained employees and streamlined workflows
  • Handled financial transactions with accuracy
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained and mentored new employees to maximize team performance.

Education

High School -

Chaparral High School
Parker, CO
01.2014

Skills

  • C# software development
  • NET Core web framework expertise
  • Web API integration
  • SQL Server data analysis
  • Cloud services management
  • NuGet package management
  • Scrum methodology expertise
  • Network design
  • Technical troubleshooting
  • Proficient in hardware diagnostics
  • Infrastructure maintenance
  • Application deployment

Certification

  • CompTIA Network+ (In Progress – Scheduled for July 2025)

Timeline

Front Desk Specialist

Mayo Clinic
06.2025 - Current

Pharmacy Technician

Walgreen's Pharmacy
02.2024 - 06.2025

Shift Lead

Walgreens
02.2024 - 01.2025

Software Developer (Non-Paid Intern)

Robileware
04.2020 - Current

High School -

Chaparral High School

Similar Profiles

CREATE PROFILE
James Spencer