James Sutton
Locust Grove
Summary
Goal-oriented with distinguished experience in the tire industry and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
23
23
years of professional experience
Work History
Inside Sales Specialist
Treadmaxx Tire Distributors/ US Auto Force
02.2019 - 02.2022
- Answered customers' questions regarding products, prices, and availability.
- Created and updated customer accounts with relevant information.
- Applied mathematical skills to calculating amounts, negotiating prices, and setting up contracts.
- Used digital methods and traditional telephone approaches to generate sales leads.
Senior Assistant Manager
DISCOUNT TIRE Company
02.1999 - 08.2018
- Reached several sales records at several stores
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Conducted weekly staff meetings to motivate staff members, address concerns, and questions, plan improvements and evaluate progress toward goals.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Education
Diploma -
Mesa, Westwood High
1999
Skills
- STRONG LEADER
- ACTIVE LISTENER
- STRONG WRITTEN COMMUNICATION SKILLS
- ABLE TO PRODUCE IN STRESSFULL SITUATIONS
- COACH, TRAIN, AND MENTOR NEW AND SEASONED EMPLOYEES
Timeline
Inside Sales Specialist
Treadmaxx Tire Distributors/ US Auto Force
02.2019 - 02.2022
Senior Assistant Manager
DISCOUNT TIRE Company
02.1999 - 08.2018
Diploma -
Mesa, Westwood High
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