Sports - Soccer/Football/Hockey
James Sweeney
Service Manager/ Electrician
Frederick,MD
Skills
- Office Administration
- Positive Attitude
- New Employee Hiring
- Critical Thinking
- Technical Troubleshooting
- Employee Training and Development
- Rapport Building
- Goal Setting
- Bilingual in English and ASL
- Client Retention Strategies
- Customer Service
- Performance Evaluations
Summary
Seasoned Service Manager bringing 14 years of combined electrical and photovoltaic experience. Proficient in business practices, standards of operation and customer needs. A special focus on exceptional service delivery and customer retention. Dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Can mold and adapt to any situation but most importantly, can handle criticism and is coachable.
Quote
If it is to be, It is up to me.
My Father
Overview
15
15
years of professional experience
3
3
Certification
Work History
Senior Service Manager
Got Electric LLC
10.2021 - Current
- Implemented quality control measures to ensure consistent delivery of high-quality services across all projects.
- Oversaw vendor management efforts, negotiating favorable contracts terms while maintaining strong working relationships.
- Implemented robust knowledge management system to facilitate sharing of best practices and lessons learned across the organization.
- Monitored service staff performance and provided feedback for improvement.
- Implemented new business/operational protocols to ensure efficiency and continued growth with in this department.
- Hired, trained and supervised team of service staff members to meet business goals.
- Analyzed service reports to identify areas of improvement.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Established team priorities, maintained schedules and monitored performance.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Maintained records of service transactions and customer feedback for future reference.
- Coordinated closely with other departments to identify opportunities for collaboration, ensuring seamless execution on joint initiatives.
Senior Construction Manager
Got Electric LLC
11.2012 - 10.2021
- Supervised teams of construction workers to maintain productivity and quality of work.
- Coordinated with site personnel, clients and local government officials to achieve on-time project delivery.
- Managed multimillion-dollar budgets, ensuring cost-effective allocation of resources while maintaining quality standards.
- Developed and implemented comprehensive schedule of preventive maintenance and repair work.
- Used computer software to design construction plans and perform calculations.
- Collaborated with structural engineers to evaluate structural integrity of projects.
Ass. Project Manager
Milestone solar LLC
05.2010 - 11.2012
- Duties included site survey to acquire essentials and materials needed for the job
- Minimized disruptions during construction projects by closely coordinating site logistics such as materials delivery, equipment storage, and personnel access.
- Monitored project progress, identified risks and took corrective action as needed.
- Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
Apprentice Electrician
Ellsworth Electric
10.2008 - 11.2010
- Acquired structured wiring, underground piping and wiring experience
- Received certification for operation of boom lift and scissor lift
- Safety and efficiency played a big role in my responsibilities as an apprentice
- Knowledge of basic commercial and residential electric.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Education
Associates degree - Photovoltaic energy and Business Management
Hagerstown Community College
Hagerstown, MD02.2024
Infinite Solar School of Pa.
Philadelphia, PA01.2009
South Hagerstown High School
Hagerstown, MD01.2007
Interests
Science innovation
Photovoltaic Energy Solutions
Family Time
Work Preference
Work Location
HybridRemoteImportant To Me
Company CultureWork-life balanceCareer advancementPaid time offWork from home option401k matchPersonal development programsReferences
Available upon request.
Certification
Journeyman license in DC and State of Maryland.
Continuing Education certification NEC 2020
Languages
ASL
Limited Working
English
Native or Bilingual
Timeline
Senior Service Manager
Got Electric LLC
10.2021 - Current
Senior Construction Manager
Got Electric LLC
11.2012 - 10.2021
Ass. Project Manager
Milestone solar LLC
05.2010 - 11.2012
Apprentice Electrician
Ellsworth Electric
10.2008 - 11.2010
Associates degree - Photovoltaic energy and Business Management
Hagerstown Community College
Infinite Solar School of Pa.
South Hagerstown High School
Similar Profiles
Douglas HinesDouglas Hines
Electrical Supervisor at WW Electric LLCElectrical Supervisor at WW Electric LLC
Logan David JohnsonLogan David Johnson
1st Year Electrical Apprentice at Rms Instrument Electric LLC1st Year Electrical Apprentice at Rms Instrument Electric LLC
Dan JohnsonDan Johnson
Owner/Master Electrician at Recon Electric LLC.Owner/Master Electrician at Recon Electric LLC.
Sara HooperSara Hooper
Scientist II at Eurofins Professional Scientific ServicesScientist II at Eurofins Professional Scientific Services
Gabrielle RobertsGabrielle Roberts
Flight Attendant at Southwest AirlinesFlight Attendant at Southwest Airlines