Detail-oriented professional with strong client communication and risk assessment skills. Proven ability to educate customers on policy options and enhance security knowledge. Committed to fostering positive relationships and ensuring safety.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Agent Team Member
Tory Tipp State Farm
Lyons
10.2025 - Current
Facilitated client inquiries and updates regarding insurance policies.
Educated customers on coverage options and associated benefits.
Managed client communications and scheduled appointments efficiently.
Maintained organized work area throughout each shift.
Completed assigned tasks within set deadlines while ensuring quality.
Participated in staff meetings to review new product lines and strategies.
Security Officer
Allied Universal Security
Lincoln
10.2024 - 10.2025
Monitored premises to maintain safety and security for all personnel.
Conducted regular patrols to deter unauthorized access and identify suspicious activity.
Responded to alarms and emergencies, adhering to established protocols.
Assisted in enforcing company policies and procedures on site.
Documented daily activities and incidents through detailed reports for review.
Youth Security Specialist
Nebraska Department of Health and Human Services
Lincoln
12.2023 - 10.2024
Coordinated with local law enforcement on safety initiatives and emergency planning.
Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Conducted regular risk assessments to identify vulnerabilities and recommend improvements.
Monitored security systems to ensure safety and compliance in facilities.
Education
Associate of Science - Nursing
Barton Community College
Great Bend, KS
Skills
Client communication
Policy education
Risk assessment
Security monitoring
Emergency response
Customer relationship management
Certification
Resident Nebraska Producer's License Accident and Health, or sickness Casualty Property Life Non-Resident Kansas Producer's License Accident and Health, or sickness Casualty Property Life
Insurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State FarmInsurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State Farm