James Taylor
Killeen
Summary
Energetic educator with the patience and desire to keep classrooms organized and students on-task to facilitate effective learning. Diligent and adaptable in meeting individual student needs with warm, safe educational environments.
Overview
7
7
years of professional experience
Work History
Online Personal Shopper
Wal-Mart Supercenter
02.2022 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Helped customers locate products and checked store system for merchandise at other sites.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Tracked substitutions and informed customers of changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Demonstrated a keen eye for detail in selecting high-quality products that met customers'' exact specifications.
Retail Sales Associate
Old Navy
10.2018 - 09.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Education
Master of Science - Computer Information Systems
Texas A&M - Centeral Texas
Killeen, TX05-2025
BBA - Marketing
The University of Texas At San Antonio
San Antonio, TX05-2022
Skills
- Patience and empathy
- Customer service expertise
- Sales experience
- Product picking
- Critical thinking
- Public speaking
- Growth mindset
- Classroom instruction
- Conflict resolution
- Collaborative learning
- Learning strategies
- Innovative lesson planning
- Learning assessments
Timeline
Online Personal Shopper
Wal-Mart Supercenter
02.2022 - Current
Retail Sales Associate
Old Navy
10.2018 - 09.2021
Master of Science - Computer Information Systems
Texas A&M - Centeral Texas
BBA - Marketing
The University of Texas At San Antonio
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