Summary
Overview
Work History
Education
Skills
Websites
Work Availability
Software
Work Preference
Languages
Timeline
2a
James Taylor

James Taylor

Killeen

Summary

I am a highly motivated and adaptable professional transitioning into education, currently enrolled with Texas Teachers of Tomorrow to obtain my teaching certification in social studies. I hold a Bachelor's degree in Marketing and a Master's degree in Computer Information Systems, bringing a unique interdisciplinary perspective and strong analytical, research, and communication skills to the classroom. I am eager to inspire students through engaging and well-structured history lessons while fostering critical thinking and curiosity about the past. Committed to creating a supportive learning environment and continually growing as an educator.

Overview

7
7
years of professional experience

Work History

Online Personal Shopper

Wal-Mart Supercenter
02.2022 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Tracked substitutions and informed customers of changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Demonstrated a keen eye for detail in selecting high-quality products that met customers'' exact specifications.

Retail Sales Associate

Old Navy
10.2018 - 09.2021
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.

Education

Master of Science - Computer Information Systems

Texas A&M - Centeral Texas
Killeen, TX
05-2025

BBA - Marketing

The University of Texas At San Antonio
San Antonio, TX
05-2022

Skills

  • Patience and empathy
  • Customer service expertise
  • Sales experience
  • Product picking
  • Critical thinking
  • Public speaking
  • Growth mindset
  • Classroom instruction
  • Conflict resolution
  • Collaborative learning
  • Learning strategies
  • Innovative lesson planning
  • Learning assessments

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Microsoft excel

Power BI

Microsoft Access

Microsoft SQL Server

MySQL

R

Work Preference

Work Type

Full Time

Work Location

RemoteOn-SiteHybrid

Important To Me

Career advancementPersonal development programsCompany Culture

Languages

English
Native or Bilingual

Timeline

Online Personal Shopper

Wal-Mart Supercenter
02.2022 - Current

Retail Sales Associate

Old Navy
10.2018 - 09.2021

Master of Science - Computer Information Systems

Texas A&M - Centeral Texas

BBA - Marketing

The University of Texas At San Antonio

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