Summary
Overview
Work History
Education
Skills
Websites
Work Availability
Software
Work Preference
Languages
Timeline
2a
James Taylor

James Taylor

Killeen

Summary

Energetic educator with the patience and desire to keep classrooms organized and students on-task to facilitate effective learning. Diligent and adaptable in meeting individual student needs with warm, safe educational environments.

Overview

7
7
years of professional experience

Work History

Online Personal Shopper

Wal-Mart Supercenter
02.2022 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Tracked substitutions and informed customers of changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Demonstrated a keen eye for detail in selecting high-quality products that met customers'' exact specifications.

Retail Sales Associate

Old Navy
10.2018 - 09.2021
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.

Education

Master of Science - Computer Information Systems

Texas A&M - Centeral Texas
Killeen, TX
05-2025

BBA - Marketing

The University of Texas At San Antonio
San Antonio, TX
05-2022

Skills

  • Patience and empathy
  • Customer service expertise
  • Sales experience
  • Product picking
  • Critical thinking
  • Public speaking
  • Growth mindset
  • Classroom instruction
  • Conflict resolution
  • Collaborative learning
  • Learning strategies
  • Innovative lesson planning
  • Learning assessments

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Microsoft excel

Power BI

Microsoft Access

Microsoft SQL Server

MySQL

R

Work Preference

Work Type

Full Time

Work Location

RemoteOn-SiteHybrid

Important To Me

Career advancementPersonal development programsCompany Culture

Languages

English
Native or Bilingual

Timeline

Online Personal Shopper

Wal-Mart Supercenter
02.2022 - Current

Retail Sales Associate

Old Navy
10.2018 - 09.2021

Master of Science - Computer Information Systems

Texas A&M - Centeral Texas

BBA - Marketing

The University of Texas At San Antonio

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