James Thompson
Northfield,IL
Summary
Dynamic business owner with a proven track record at F.F.&E. Installations, excelling in customer relations and financial management. Achieved consistent growth through strategic planning and exceptional service, fostering strong client relationships that led to repeat business. Skilled in staff management and negotiation, driving a high-performing team towards success.
Overview
19
19
years of professional experience
Work History
Owner
F.F.&E. Installations
05.2006 - Current
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Achieved consistent growth with careful planning and execution of business development initiatives.
Education
Associate of Science - Accounting
Brevard College
Brevard, NC05-1983
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Business management
- Business planning
- Staff management
- Financial management
- Staff hiring
- Negotiation
- Budget administration
- Accounting expertise
Timeline
Owner
F.F.&E. Installations
05.2006 - Current
Associate of Science - Accounting
Brevard College
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