James Trisler
Huntington Beach,CA
Summary
Dynamic Operations Manager with over a decade of experience in retail management, known for driving sales growth and enhancing customer satisfaction through innovative strategies. Demonstrates strong leadership and problem-solving skills, effectively streamlining operations and improving team performance. Committed to fostering a customer-centric environment and pursuing continuous service improvement.
Retail professional prepared to lead and optimize store performance through strategic initiatives. Extensive experience in enhancing customer satisfaction, streamlining operations, and boosting sales. Reliable team collaborator known for adaptability and achieving results. Skilled in inventory control and staff development.
Overview
17
17
years of professional experience
Work History
Retail Business Manager
Furly's Pet Supply
Lake Forest, CA
04.2026 - Current
- Led team in achieving sales targets through strategic product placements and customer engagement initiatives.
- Implemented inventory management system to optimize stock levels and reduce overhead costs.
- Developed training programs for staff, enhancing product knowledge and customer service skills.
- Analyzed sales data to identify trends, driving targeted marketing efforts and promotions.
- Fostered relationships with suppliers to negotiate favorable terms and ensure product availability.
- Streamlined operational processes, improving efficiency in daily store management tasks.
- Ensured compliance with all company policies, local ordinances, and federal regulations by diligently monitoring daily store operations and addressing any discrepancies as they arose.
- Optimized floor layouts to enhance visual appeal and improve customer flow throughout the store space.
- Evaluated market trends to strategically adjust pricing and promotions for maximum competitiveness within the industry.
- Oversaw store renovations, ensuring minimal disruptions to daily operations while enhancing the overall shopping experience.
- Established clear performance expectations for staff members, fostering a culture of accountability and continuous improvement.
Customer Service Manager
Dog Supplies Outlet
Las Vegas, NV
04.2018 - 03.2026
- Scheduled staff, enhancing store productivity
- Raised sales by 15% in first year
- Improved stock availability, reducing wait times
- Analyzed sales trends to optimize inventory levels, ensuring improved stock availability and reduced customer wait times.
- Resolved customer complaints proactively, transforming challenges into opportunities and strengthening client loyalty.
- Fostered a collaborative team environment, empowering staff to deliver exceptional customer service and elevate overall store performance.
- Mentored team members, fostering a culture of continuous improvement and empowering staff to exceed customer service expectations.
Production Technician
Transcontinental
Fremont, CA
08.2013 - 02.2018
- Set up and operate production equipment – Ensured high-quality output – Calibrated tools – Troubleshoot issues – Enhanced productivity
- Conducted thorough inspections of finished products, ensuring compliance with quality standards and minimizing customer complaints.
- Trained fellow technicians on equipment operation, fostering a knowledgeable team and improving overall production reliability.
- Maintained precise calibration of production equipment, ensuring consistent quality and adherence to operational procedures.
Customer Service Specialist III
Office Depot
San Jose, CA
09.2009 - 08.2013
- Greet and assist customers, ensuring satisfaction
- Describe and demonstrate merchandise use
- Recommend and locate products, enhancing sales
- Manage transactions, maintain cash register accuracy
- Inventory and requisition stock to meet demand
Education
High School Diploma -
John F. Kennedy
Fremont, CA06-2009
Skills
- Customer Satisfaction
- Conflict Resolution
- Retail Operations
- Store operations
- Performance analysis
- Operational efficiency
- Staff management
- Operations oversight
Timeline
Retail Business Manager
Furly's Pet Supply
04.2026 - Current
Customer Service Manager
Dog Supplies Outlet
04.2018 - 03.2026
Production Technician
Transcontinental
08.2013 - 02.2018
Customer Service Specialist III
Office Depot
09.2009 - 08.2013
High School Diploma -
John F. Kennedy